Neculai Paveluc
Summary
As a Owner Operator at Black Hammer Construction Limited, I leveraged operations management and team collaboration to elevate customer satisfaction significantly. With a knack for personnel management and a focus on safety, I successfully enhanced project delivery and efficiency. My tenure is marked by fostering strong supplier relationships and achieving project milestones within budget, showcasing a blend of hard and soft skills.
Licensed Building Practitioner since 2020, I have demonstrated a commitment to high standards in the construction industry. In 2023 I furthered my professional development by joining the New Zealand Certified Builders, enhancing my skills and network within the building community. My dedication to quality workmanship and continuous improvement drives my success in delivering exceptional projects.
Overview
4
4
years of professional experience
Work History
Owner Operator
Black Hammer Construction Limited
06.2021 - Current
- Gained a LBP in 2020
- Joined NZCB in 2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
- Mitigated risks by conducting thorough site assessments and implementing appropriate safety measures.
- Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
Education
High School Diploma -
Rosehill College
Auckland, NZ01-2016
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Personnel management
- Inventory management
- Scheduling and planning
- Staff leadership and direction
- Site safety management
- Attention to detail
- Team collaboration
Timeline
Owner Operator
Black Hammer Construction Limited
06.2021 - Current
High School Diploma -
Rosehill College
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