Neelam Kumar
Manukau,AUK
Summary
Dynamic Accounts Administrator with a proven track record at Independent Traffic Control, excelling in financial reporting and accounts management. Adept at fostering collaboration and resolving conflicts, I leverage strong organizational skills and expertise in invoicing processes to enhance operational efficiency and drive profitability. Committed to maintaining compliance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Accounts Administrator
Independent Traffic Control
Mt Wellington, Auckland
07.2023 - Current
- Managed accounts payable and receivable processes for efficient financial operations.
- Processed invoices and maintained accurate records in accounting software.
- Coordinated with vendors to resolve billing discrepancies promptly.
- Assisted in preparing financial reports for management review.
- Prepared monthly financial reports for management review.
- Managed accounts receivable and payable activities, including invoicing, payments, collections and reconciliations.
Cashier
Home & Living
04.2022 - 06.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collaborated with team members to ensure smooth store operations and customer flow.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Managed cash register operations, including handling cash and credit transactions.
Cashier
Bargain Box Pte Limited
08.2021 - 04.2022
- Processed customer transactions accurately and efficiently at Bargain Box Pte Limited.
- Assisted customers with product inquiries and provided excellent service.
- Maintained a clean and organized checkout area to enhance customer experience.
- Managed cash register operations, including handling cash and credit transactions.
- Collaborated with team members to ensure smooth store operations and customer flow.
- Stocked shelves and organized merchandise to support sales efforts effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Invoicing Officer
Lincoln Refrigeration Pte Limited
01.2020 - 04.2021
- Creating & sending invoice and statements to customers.
- Checking the data input to ensure the accuracy of the final bill.
- Recovering outstanding debts.
- Handling clients account queries.
- Liaising with the logistics department to ensure work was done on time.
- Fixing billing errors.
- Reporting issues or irregularities to the operational manager.
- Ensuring the clients information details are kept up-to-date.
Attaché
Fiji Development Bank
, Suva
08.2019 - 01.2020
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelors of Commerce - Banking & Finance
Fiji National University
Suva05-2020
Skills
- Collaboration in teams
- Customer service and support
- Detail-oriented approach
- Proficiency in Microsoft Word
- Proficiency in Microsoft Excel
- Strong organizational abilities
- Effective multitasking skills
- Adaptability to change
- Expertise in problem solving
- Strong communication abilities
- Understanding of compliance regulations
- Maintaining customer confidentiality
- Focus on digital solutions
- Management of accounts payable and receivable
- Accuracy in invoicing processes
- Skills in financial reporting
- Preparation of budgets
- Management of customer relationships
- Effective time management
- Resolution of conflicts
- Oversight of accounts receivable
- Knowledge of internal controls
- Principles of revenue recognition
- Processes for year-end closing
- Procedures for month-end closing
- Capabilities in financial forecasting
- Expertise in bank reconciliation
References
- Mr. Rau Tangiiti, Director, Independent Traffic Control, Rau@itraffic.co.nz +64272967323
- Ms. Pritika Lata, Team Leader, Home & Living, prilat@homeliving.com.fj, 9982404
- Mr. Ashnil, Supervisor, Bargain Box Fiji, 8931086
Timeline
Accounts Administrator
Independent Traffic Control
07.2023 - Current
Cashier
Home & Living
04.2022 - 06.2023
Cashier
Bargain Box Pte Limited
08.2021 - 04.2022
Invoicing Officer
Lincoln Refrigeration Pte Limited
01.2020 - 04.2021
Attaché
Fiji Development Bank
08.2019 - 01.2020
Bachelors of Commerce - Banking & Finance
Fiji National University
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