Education
Work History
Skills
Overview
Languages
REFERENCES
Hobbies & Interests
Summary
Work Availability
Timeline
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NEERAJ MAHARAJ

Auckland,MANUKAU

Education

Bachelor Of Arts - Language/Linguistics & Geography

UNIVERSITY OF THE SOUTH PACIFIC
Laucala Campus, Suva.
01.2007 - 07.2009

Work History

Telemarketer

OCIS,PACKLEADER,MINDPEARL
01.2010 - 09.2013
  • Conducted outbound calls to generate leads,sales and promote products.
  • Developed rapport with potential customers to enhance engagement and interest.
  • Utilized CRM software to track interactions and manage customer data effectively.
  • Adapted communication strategies based on customer responses and feedback.
  • Maintained detailed records of conversations to ensure follow-up actions were executed.
  • Collaborated with team members to refine outreach techniques and improve results.
  • Analyzed call outcomes to identify trends and optimize future campaigns.
  • Increased customer satisfaction by addressing inquiries and resolving issues promptly.
  • Cold called over 200 potential customers per day to help with marketing efforts and increase sales.
  • Reached out to former customers for re-engagement initiatives, successfully re-establishing connections that led to renewed business opportunities.
  • Enhanced company reputation with excellent communication skills and a friendly demeanor.
  • Streamlined call scripts by incorporating feedback from clients and colleagues, resulting in better engagement with prospects.
  • Conducted market research to identify new prospects within targeted industries, expanding client base accordingly.
  • Provided constructive input during team meetings, helping shape tactics for achieving shared goals more effectively.
  • Overcame objections from potential clients by confidently addressing concerns and providing relevant information.
  • Established trust with decision-makers through professional persistence and personalized outreach efforts.

Radio Jockey

RADIO FIJI TWO & MIRCHI FM
08.2016 - 08.2019
  • Engaged listeners through dynamic storytelling and interactive segments to enhance audience experience.
  • Curated music playlists aligned with station branding and audience preferences to maintain listener interest.
  • Conducted interviews with local artists and community figures, fostering connections within the broadcasting community.
  • Developed and implemented promotional events to increase station visibility and listener engagement.
  • Collaborated with production team to create high-quality content, ensuring seamless broadcast operations.
  • Monitored audience feedback to refine programming strategies and improve overall show quality.
  • Trained junior staff on broadcasting techniques and station policies, enhancing team productivity and cohesion.
  • Analyzed listener metrics to identify trends, optimizing show format for increased audience retention.
  • Adapted quickly to changing broadcast technology, seamlessly transitioning between various audio equipment and software systems.
  • Streamlined show production by effectively coordinating with producers, technicians, and other staff members.
  • Collaborated with marketing team to create promotional campaigns that boosted audience numbers.
  • Conducted thorough research for topics discussed during broadcasts, ensuring accurate information was provided to listeners.
  • Enhanced listener engagement by curating diverse and relevant playlists for daily radio shows.
  • Boosted audience interaction by managing live call-ins and engaging listeners on social media platforms.
  • Improved overall cohesion of the radio show by regularly participating in team meetings and offering constructive feedback to colleagues.
  • Supported station-wide initiatives such as fundraising drives or awareness campaigns through targeted on-air messaging.

Multimedia Sports Journalist

FIJIAN BROADCASTING CORPORATION
01.2019 - 01.2021
  • Developed compelling articles covering live sports events and athlete interviews.
  • Analyzed game statistics to enhance storytelling and provide in-depth insights.
  • Collaborated with editors to refine content for clarity and engagement.
  • Cultivated relationships with athletes and coaches for exclusive insights and stories.
  • Produced multimedia content, including videos and podcasts, to complement written pieces.
  • Oversaw editorial calendar, ensuring timely coverage of key sporting events.
  • Mentored junior journalists on research techniques and effective writing styles.
  • Implemented strategies to increase audience engagement across digital platforms.
  • Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
  • Managed online sports columns, blogs and video pieces.
  • Edited more than [Number] pieces per week, carefully checking content wording and facts.
  • Revitalized community sports coverage by increasing assignments and revamping quality standards.
  • Covered numerous events personally, traveling to games across [Location] to create buzz and offer expert coverage.
  • Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
  • Pitched and developed new columns, consistently increasing readership with proven sports and reporting expertise.

Multimedia Journalist(Hindi desk)

FIJIAN BROADCASTING CORPORATION
01.2022 - 12.2023
  • Produced engaging multimedia content for diverse platforms, enhancing audience reach and engagement.
  • Conducted in-depth research to ensure accuracy and credibility of news stories and reports.
  • Collaborated with editorial teams to develop compelling narratives that resonate with target audiences.
  • Utilized advanced editing software to create polished audio-visual segments for broadcast and online distribution.
  • Mentored junior journalists in storytelling techniques and multimedia production processes, fostering skill development.
  • Led investigative projects, uncovering critical information through interviews and data analysis to inform public discourse.
  • Developed strategic social media campaigns, increasing follower engagement and driving traffic to news articles.
  • Analyzed viewer metrics to refine content strategies, improving overall audience retention and satisfaction rates.
  • Developed strong professional relationships with sources, fostering trust and credibility within the community.
  • Covered breaking news events quickly and accurately under challenging conditions while adhering to tight deadlines.
  • Contributed to award-winning projects through exceptional teamwork and collaboration among journalists from different backgrounds.
  • Streamlined news production processes by effectively managing deadlines and prioritizing assignments.

Marketing Coordinator

SPORTSWORLD
01.2024 - 03.2024
  • Developed and implemented marketing campaigns to enhance brand visibility and engagement.
  • Coordinated cross-functional teams to ensure timely execution of marketing initiatives.
  • Analyzed market trends and consumer data to inform strategic decision-making processes.
  • Managed social media platforms, increasing follower engagement through targeted content strategies.
  • Created detailed reports on campaign performance, providing insights for future marketing efforts.
  • Collaborated with graphic designers to produce compelling marketing materials aligned with brand identity.
  • Conducted competitor analysis to identify market opportunities and refine positioning strategies.
  • Led training sessions for junior team members on best practices in digital marketing tools and techniques.
  • Developed visually engaging marketing materials to support product launches and promotions.

Skills

  • Customer service
  • Event planning
  • Teamwork and collaboration
  • Detail-oriented
  • Public speaking confidence
  • Strong writing skills
  • Deadline management
  • Feature writing
  • Sports reporting
  • Audience engagement
  • Investigative journalism
  • Email and telephone etiquette
  • Customer engagement
  • Inbound and outbound calls
  • Negotiation and persuasion
  • Verbal and written communication
  • Sales proficiency
  • Goal oriented
  • Product sales
  • Results-driven
  • Attention to detail
  • Relationship building
  • Outbound calling

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Languages

English
Bilingual or Proficient (C2)
Fiji Hindi
Advanced (C1)
FIJIAN
Upper intermediate (B2)

REFERENCES

Work References

IOWANE BOLAI
• Human Resource Officer
• Fijian Broadcasting Corporation
• Contact: (+679) 9073229

SHEENAM ROY
• Deputy Programs Director
• Radio Fiji Two - FBC
• Contact: (+679) 9514149

VIMLESH SAGAR
• Chief Financial officer/ Acting C.E.O
• Fijian Broadcasting Corporation
• Contact: (+679) 9992810

Character Reference:  

SANJESH KUMAR
• Head of ICT, Business Transformation- Oceania Hospitals PTE Ltd
• Director Clever Co
• Director Clever Cooks
• Contact: (+679) 9256 402(+679) 9924 046, 5430

Hobbies & Interests

  • Enjoying music across diverse genres
  • - Engaging in storytelling and creative narration
  • - Following various sports events and activities
  • - Exploring global perspectives through documentaries

Summary

Dynamic and accomplished media professional with extensive experience in the telemarketing, marketing, and sales sectors. Demonstrated expertise as a Multimedia Journalist and Radio Personality at Fiji's leading media company, complemented by a strong background in telemarketing. Known for fostering a motivating and inspiring environment that drives team members to exceed performance targets. Exceptional attention to detail and a strategic mindset underpin my commitment to enhancing customer engagement and satisfaction. Eager to leverage my proven track record and industry knowledge to contribute to organizational growth and profitability.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Marketing Coordinator

SPORTSWORLD
01.2024 - 03.2024

Multimedia Journalist(Hindi desk)

FIJIAN BROADCASTING CORPORATION
01.2022 - 12.2023

Multimedia Sports Journalist

FIJIAN BROADCASTING CORPORATION
01.2019 - 01.2021

Radio Jockey

RADIO FIJI TWO & MIRCHI FM
08.2016 - 08.2019

Telemarketer

OCIS,PACKLEADER,MINDPEARL
01.2010 - 09.2013

Bachelor Of Arts - Language/Linguistics & Geography

UNIVERSITY OF THE SOUTH PACIFIC
01.2007 - 07.2009

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NEERAJ MAHARAJ