Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
AdministrativeAssistant
Neeraj Nambiar

Neeraj Nambiar

QA Manager
Auckland

Summary

Results-driven ISTQB-certified QA Manager with 10 years of experience in the Quality Assurance industry. Proven track record of leading and growing QA teams, implementing test strategies, and optimizing testing processes to maintain a defect leakage rate of 14% and improving team efficiency. Skilled in building seamless integration between testing tools and SDLC workflows, and fostering cross-functional collaboration to drive shift-left testing and early defect detection. Adept at mentoring teams, setting OKRs, and aligning quality goals with organizational objectives to ensure the successful release of high-quality software products.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Quality Assurance Manager

Idexx ezyVet Ltd
Auckland
06.2019 - Current
  • Progressed from being the first QA team member to leading the QA function, by establishing foundational Jira workflows and supporting the growth of QA practice.
  • Changed the mindset of developers by emphasizing the importance of shift-left testing, triaging tickets & code quality, and fostering collaboration with the QA team to seamlessly integrate testing into the SDLC.
  • Transitioned the team from Zephyr to Xray test management tool, enabling smooth integration with Jira and automation workflows.
  • Defined and optimised regression testing processes, improving test coverage and ensuring timely releases through a well-defined release cadence.
  • Played a key role in implementing test automation using Playwright, reducing regression testing time by ~ 40% and increasing software reliability across test cycles.
  • Hands-on API testing experience using tools like Insomnia and Postman.
  • Defined and implemented the Feature Quality Index (FQI) to standardize the measurement of software quality across VetSoft products, focusing on defect density, test coverage, and release readiness.
  • Maintained a defect leakage rate of system reliability across a 100k+ customer base.
  • Set and aligned OKRs for the QA team, driving continuous improvement and aligning quality goals with organisational objectives.
  • Mentored and trained a growing QA practice of ~ 10 members,fostering a culture of quality.

Quality Assurance Analyst

Telco Fourth Media Ltd
Auckland
03.2018 - 06.2019
  • Identified areas for shortening of test cycles, automation of test scripts and recommend solutions for improvement.
  • To build automation framework using Selenium WebDriver client for creation and execution of test cases in large-scale projects.
  • Identify & assessed software bugs and compiled findings along with suggested solutions for development team.
  • Assist in project management by maintenance of JIRA projects, scheduling, and estimation maintenance, preparing release notes & getting deployment checklist ready.

Software Tester

Tata Consultancy Services
11.2013 - 01.2017
  • To perform full-cycle QA activities starting from requirement analysis, planning, test case creation, execution and tracking defects and finally test status reporting.
  • Job profile covers manual testing using HP ALM test management tool for creation/ execution of test scripts, logging bugs using JIRA.
  • Implement end-to-end testing solution for CRM tool of MS Dynamics, customised for in-house client use.

Education

Master of Engineering Management -

University of Auckland
Auckland, NZ
02.2017 - 02.2018

Bachelors of Electronics And Telecom Engineering -

University of Mumbai
Mumbai, India
08.2009 - 07.2013

Skills

Test-Driven Development

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Accomplishments

  • Bronze Award in Leadership and Service (University of Auckland) for demonstrating exceptional problem-solving, communication, leadership, and time management skills through volunteering within the university and the broader community.
  • Co-authored a research paper titled "Industry 4.0 in New Zealand Dairy Industry" published in the International Journal of Agile Systems and Management (IJASM), in collaboration with the University of Auckland.
  • Recipient of a NZD 5,000 Scholarship Grant from Education New Zealand (ENZ) for pursuing a Master of Engineering Management at the University of Auckland.
  • Recognized with the Best Team Member Award for Quarter-1 at TCS, within the Financial Services account.

Affiliations

  • Actively engaged with the Selwyn Foundation to support elderly care initiatives.
  • Served as Events Treasurer for the Post Graduate Students Association at the University of Auckland, managing accounts and financial records.
  • Contributed as a Travel Blogger for Study New Zealand, providing valuable insights to help international students choose New Zealand for their studies.
  • Volunteered at the community level to teach underprivileged individuals, fostering educational development and empowerment.

Interests

Travel & Exploration

Outdoor running

Passionate about Liverpool FC and Sports in general

Timeline

Quality Assurance Manager

Idexx ezyVet Ltd
06.2019 - Current

Quality Assurance Analyst

Telco Fourth Media Ltd
03.2018 - 06.2019

Master of Engineering Management -

University of Auckland
02.2017 - 02.2018

Software Tester

Tata Consultancy Services
11.2013 - 01.2017

Bachelors of Electronics And Telecom Engineering -

University of Mumbai
08.2009 - 07.2013
Neeraj NambiarQA Manager