Summary
Overview
Work History
Education
Skills
References
Projects
Accomplishments
References
Timeline
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Neeraj PARYANI

Auckland,AUK

Summary

Resourceful Supervisor with expertise in resolving critical issues in fast-paced environments. Proven ability to build and maintain high-performing teams, ensuring quality outcomes and continuous improvement. Highly organized and energetic leader with a strong track record of motivating staff to achieve collective goals.

Overview

10
10
years of professional experience

Work History

Supervisor

Movenpick
10.2023 - Current
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored cash transactions, ensured till accuracy, maintained float balance, and upheld secure payment-handling procedures.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Advisor

Willis Towers Watson
04.2022 - 08.2023
  • Handling reinsurance pro rata treaty business, one of the most important and complex accounts of WTW.
  • Processing pro rata treaty cash call, profit commission, premium, claims, and return premium entries on the system.
  • Validating the bordereau, processing billing, and submitting to DXC in order to allocate cash.
  • Basic knowledge of Bureau Lloyd's markets, LIRMA, and ILU (Risk code and Ref), and Non-Bureau underwriter.
  • Addressing various queries and issues raised by the client, account handlers, DXC (Xchanging), third parties, underwriters, and resolving them within the specified time as per the SLA (Service Level Agreement).
  • Maintaining the impairment data related to fire protection systems of Diageo Plc. And ALBA.

Owner

Baba Surgical
01.2021 - 02.2022
  • Implemented quality assurance processes to ensure product excellence.
  • Analyzed industry trends to develop competitive strategies.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for employees on a regular basis.
  • Reviewed legal documents related to business operations.
  • Managed daily operations of business, including hiring and training staff.

Sales Executive

5PAISA
12.2019 - 06.2020
  • Handling client queries on calls.
  • Selling D-mat accounts and premium plans on call.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Provided detailed and accurate sales forecasts to senior management.

Owner

Daulat Surgical
01.2015 - 12.2019
  • Implemented quality assurance processes to ensure product excellence.
  • Analyzed industry trends to develop competitive strategies.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for employees on a regular basis.
  • Reviewed legal documents related to business operations.
  • Managed daily operations of business, including hiring and training staff.

Education

Master of Management -

ICL Graduate School of Business
Auckland, NZ
06.2025

Bachelors - Banking & Insurance

Mumbai University
Mumbai
05-2018

Higher Secondary Certificate -

R.K Talreja College
Mumbai
06-2015

Secondary School Certificate -

Sacred Heart School
Ulhasnagar
06-2013

Skills

  • Leadership and management skills
  • Excellent communicative and interpersonal skills
  • Excellent attention to detail
  • Proficient in MS Office and Excel
  • Excellent organizational and time management skills
  • Project management
  • Customer service
  • Employee training
  • Business administration
  • Strategic planning
  • Business development
  • Operations management
  • Logistics coordination

References

On Request

Projects

Impairment (Diageo Plc. And ALBA)

Accomplishments

  • 1-star awards for handling projects, as well as for strong dedication and extraordinary service
  • 1 spot award and 1 applaud award

References

References available upon request.

Timeline

Supervisor

Movenpick
10.2023 - Current

Advisor

Willis Towers Watson
04.2022 - 08.2023

Owner

Baba Surgical
01.2021 - 02.2022

Sales Executive

5PAISA
12.2019 - 06.2020

Owner

Daulat Surgical
01.2015 - 12.2019

Master of Management -

ICL Graduate School of Business

Bachelors - Banking & Insurance

Mumbai University

Higher Secondary Certificate -

R.K Talreja College

Secondary School Certificate -

Sacred Heart School
Neeraj PARYANI