Neetu Rana
Johnsonville,WGN
Summary
Flexible hard worker ready to learn and contribute to team success. Having Patience to deal with hard situation managing with calmness and using the safety producers .
Overview
1
1
year of professional experience
Work History
Support Worker
Community Connections Support Living Trust
Tawa, Wellington
07.2023 - Current
- Assisted clients with personal care, such as showering and dressing.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Provided emotional support and companionship to enhance clients' well-being.
- Assisted in the development of social skills through group activities and one-on-one interactions.
- Participated in professional development and training sessions to enhance care quality and support provided.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
Checkout Operator
Woolworths
Crofton Downs, Wellington
05.2023 - 06.2024
- Balanced tills daily to ensure accuracy of transactions.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Organized receipts into neat piles for easy retrieval by customers or management.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Implemented innovative methods for streamlining the customer service process.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Level 3 In Health And Wellbeing in Disability Sector - Health And Wellness
NZQA
Johnsonville, NZ06-2024
Bachelor of Arts - Business Economics
University of Delhi
India03-2013
Skills
- Life Skills Development
- Presentation Design
- Transcription and dictation
- Troubleshooting
- Meal Planning and Preparation
- Daily living assistance
- First-aid and CPR
- Time Management
- Relationship Building
- Patient support
- Emotional Support
- Mobility support
- Personal care assistance
Timeline
Support Worker
Community Connections Support Living Trust
07.2023 - Current
Checkout Operator
Woolworths
05.2023 - 06.2024
Level 3 In Health And Wellbeing in Disability Sector - Health And Wellness
NZQA
Bachelor of Arts - Business Economics
University of Delhi
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