Megan Nadi
Auckland,New Zealand
Summary
I am a driven Public Health Masters student with a passion in Public Health, science, equity, and data-driven environments. I have a plethora of experience in different work settings and have a strong history of successful projects using my leadership, communication, and teamwork skills to complete tasks and responsibilities effectively. I am always willing to learn new skills and knowledge, and am quick to adapt to new responsibilities and environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Te Whatu Ora
, Auckland
06.2023 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Lead Customer Service Representative
Noel Leeming
Wairau Park, Auckland
11.2019 - 05.2023
- Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.
- Handled escalated queries and complaints from customers and staff, sharing positive outcomes as training tools.
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Provided technical support to users by troubleshooting hardware and software issues.
Community Health Educator Internship
St John
Auckland
07.2022 - 11.2022
- Educated different demographics around Auckland about the 3 Steps for Life; a health intervention that educates individuals about the steps required when managing with someone in cardiac arrest.
- Collaborated with health specialists and civic groups to determine community health needs and availability of services.
- Developed lesson plans and presentation materials for classes.
- Spoke with health community workers and members of public about importance of health, prevention and treatment.
Academic Tutor
Self-Employed
Auckland CBD, Auckland
01.2019 - 11.2020
- Taught NCEA level 2 and 3 to high school students.
- Taught first year Health Sciences papers to university students.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Taught students how to study, take notes and complete test questions.
- Provided academic support in Biology, Chemistry, Maths, and English.
Tech Solutions Expert
Noel Leeming
North Shore, Auckland
02.2020 - 08.2020
- Provided technical consultation and support to clients on a variety of software products.
- Developed detailed solutions for customer inquiries and escalated issues to the appropriate team or department.
- Performed troubleshooting activities for hardware and software issues related to the product line.
- Designed and implemented software solutions for various applications.
- Provided technical support to colleagues on a variety of computer-related topics.
- Installed and configured computer hardware operating systems and applications according to customer requirements.
In-Store Brand Representative
L'oreal
Auckland CBD, Auckland
02.2018 - 09.2019
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Recommended products based on customer need.
- Employed basic selling techniques to engage with customers.
- Put together eye-catching displays to attract potential customers and encourage questions.
Education
Master of Public Health - Public Health And Research Studies
University of Auckland
Auckland11-2024
Postgraduate Diploma in Health Sciences - Healthcare And Health Promotion
University of Auckland
Auckland, NZ02-2024
Bachelor of Health Sciences - Healthcare And Health Promotion
University of Auckland
Auckland, NZ05.2023
High School Diploma -
Westlake Girls High School
Takapuna, NZ12.2019
Skills
- Customer Correspondence
- Positive and Friendly
- Written and Verbal Communication
- Attention to Detail
- Willingness to Lead
- English Fluency
- Analyst
- Solution-driven
- MS Office Applications
- Expertise in Health Promotion and Population Health
- Reliable & Trustworthy
- Good Work Ethic
- Teamwork and Collaboration
- Willingness to Learn
- Computer Skills
- People Skills
- Active Listening
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
Certification
- Effective Decision Making [Business and Economics] Course
- Health and Safety Certificate
- First Aid Certificate
- Public Health Specialist
Timeline
Dental Assistant
Te Whatu Ora
06.2023 - Current
Community Health Educator Internship
St John
07.2022 - 11.2022
Tech Solutions Expert
Noel Leeming
02.2020 - 08.2020
Lead Customer Service Representative
Noel Leeming
11.2019 - 05.2023
Academic Tutor
Self-Employed
01.2019 - 11.2020
In-Store Brand Representative
L'oreal
02.2018 - 09.2019
Master of Public Health - Public Health And Research Studies
University of Auckland
Postgraduate Diploma in Health Sciences - Healthcare And Health Promotion
University of Auckland
Bachelor of Health Sciences - Healthcare And Health Promotion
University of Auckland
High School Diploma -
Westlake Girls High School
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