NEHA
Mount Roskill
Summary
Experienced Administrative Assistant with strong communication and data management skills. Successfully managed day-to-day tasks, including scheduling meetings, maintaining office supplies, and creating detailed reports. Proficient in Microsoft Office Suite and skilled in inventory management and stock replenishment. Collaborative team player with a focus on improving efficiency and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant (Volunteer employment)
The Charity Corner
10.2024 - Current
- Greeted and assisted customers, ensuring a positive shopping experience
- Processed transactions accurately, handling cash, credit, and returns as needed
- Greeted and assisted customers with product selection, ensuring a positive shopping experience
- Operated cash registers and processed transactions accurately and efficiently
- Maintained stock levels by replenishing shelves and arranging merchandise displays
- Handled customer inquiries and resolved complaints professionally
- Achieved and exceeded personal and team sales targets through upselling and promotions
- Followed health and safety guidelines, maintaining a clean and organized store environment
- Handled customer inquiries and resolved complaints effectively and professionally
- Assisted in promotional activities, upselling products to drive sales and meet targets
Administrative Assistant
S.N. Super Hospital
03.2022 - 07.2024
- Managed day-to-day administrative tasks, including scheduling meetings, handling correspondence, and maintaining office supplies.
- Entered, verified, and updated data into specific database/software with accuracy.
- Created and maintained detailed reports for specific purpose: e.g., inventory management, sales tracking, etc..
- Supported department/team in task, e.g., budget tracking, event coordination, or customer service.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
Education
Master of Science (M. Sc) -
Maharaja Ganga Singh University (MGSU)
Bikaner, Rajasthan09.2024
Bachelor of Science (B. Sc) -
Maharaja Ganga Singh University (MGSU)
Bikaner, Rajasthan03.2022
Skills
- Administrative support
- Data management
- Workflow planning
- Reception oversight
- Customer service
- Microsoft Office Suite
- Appointment scheduling
Certification
- Computer Literacy & Software
- Office suites (Microsoft office, teams)
- Communication and Collaboration tools (Skype, Zoom)
Timeline
Retail Assistant (Volunteer employment)
The Charity Corner
10.2024 - Current
Administrative Assistant
S.N. Super Hospital
03.2022 - 07.2024
Master of Science (M. Sc) -
Maharaja Ganga Singh University (MGSU)
Bachelor of Science (B. Sc) -
Maharaja Ganga Singh University (MGSU)
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