Neha Dhaware
Auckland CBD
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Experienced in both retail and financial operations, specializing in facilitating efficient and precise transactions, enhancing supply chain workflows, and maintaining high levels of customer satisfaction. Adept at executing currency exchanges, conducting market analyses, and managing inventory effectively. Skilled in fostering collaboration across departments to enhance operational efficiency. Dedicated to staying abreast of industry regulations and advancements to ensure service integrity and adherence to standards. Prepared to utilize extensive experience in supply chain operations to contribute to organizational excellence.
Overview
3
3
years of professional experience
Work History
Inventory Controller
The Warehouse Group
05.2024 - Current
- Analyzed weekly shipment data to forecast inbound container requirements.
- Developed and maintained a container planning schedule aligned with inventory needs, events, and certification deadlines.
- Adjusted container plans based on shipment volume changes, schedules, or priorities.
- Identified cost savings opportunities in the logistics process through data analysis.
- Managed inventory levels to ensure timely deliveries and minimized storage costs.
- Collaborated with internal teams to coordinate shipments across multiple locations.
- Monitored stock levels, identified potential shortages, and recommended supply solutions.
- Maintained accurate inventory records and documents.
- Conducted regular physical inventory counts and reconciled with computer reports.
- Investigated and resolved discrepancies between physical counts and computer records.
- Developed strategies for cost reduction, process improvement, cycle counting accuracy, and inventory management.
- Analyzed sales trends to forecast product demand and maintain appropriate inventory levels.
- Collaborated with purchasing on vendor selection, price negotiations, delivery timelines, and quality assurance.
- Provided training to new employees on Inventory Control Department processes.
- Forecasted inbound container needs from weekly shipment data
- Provided training on Inventory Control processes to new employees
Front Line Associate
Fexco Pvt Ltd
06.2023 - 05.2024
- Operated cash register efficiently and accurately while processing transactions quickly.
- Executed currency exchange transactions efficiently and accurately, adhering to industry best practices and compliance standards.
- Analyzed market trends and economic indicators to optimize exchange rates and mitigate currency risks for clients.
- Cultivated and maintained strong relationships with customers, ensuring their needs are met and expectations exceeded.
- Collaborated with internal teams to streamline processes and improve operational efficiency.
- Stayed updated on regulatory changes and industry developments to ensure compliance and uphold the integrity of our services.
Customer Relationship Co-worker
IKEA
09.2021 - 11.2022
- Collaborated with cross-functional teams to resolve order fulfillment issues.
- Inspected outgoing shipments for accuracy and compliance before dispatch.
- Prepared essential documentation, including work orders, reports, and invoices.
- Delivered exceptional customer service regarding product availability and order status.
- Ensured timely task completion to support seamless business operations.
- Efficiently managed the return goods process, adhering to company policies.
Education
MBA - Master of Supply Chain Management
Auckland University of Technology
Auckland, NZ02.2024
MBA - Master Of Business Management
Hiraben Nanavati Institute Of Management
Pune06.2019
Skills
- Strong Work Ethic
- Complaint Handling
- Sales proficiency
- Workplace Safety
- Quality Control
- Customer Service
- Order Processing
- Problem-Solving
- Order Fulfillment
- Interpersonal Skills
- Customer Relationship Management (CRM)
- Microsoft Office
- Interpersonal Communication
- Teamwork and Collaboration
- Order and Refund Processing
- Attention to Detail
- Time Management
Languages
English
Native or Bilingual
Timeline
Inventory Controller
The Warehouse Group
05.2024 - Current
Front Line Associate
Fexco Pvt Ltd
06.2023 - 05.2024
Customer Relationship Co-worker
IKEA
09.2021 - 11.2022
MBA - Master of Supply Chain Management
Auckland University of Technology
MBA - Master Of Business Management
Hiraben Nanavati Institute Of Management
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