Neha Kaushal
Wiri
Summary
Results-driven Quality Assurance Specialist with a proven track record at Open Country Dairy, excelling in regulatory compliance and quality improvements. Demonstrated analytical thinking and problem-solving skills to enhance customer satisfaction and optimize testing processes. Successfully implemented corrective actions and streamlined documentation, contributing to increased efficiency and product reliability.
Experienced with rigorous quality assurance processes to ensure product excellence. Utilizes comprehensive testing strategies to identify and resolve defects efficiently. Knowledge of industry standards and best practices, ensuring consistent and reliable results.
Quality Assurance professional with strong background in ensuring product integrity and compliance. Skilled in identifying system inefficiencies, implementing effective quality control measures, and enhancing operational processes. Known for fostering team collaboration and adapting to evolving project demands while consistently achieving high-quality results. Equipped with analytical skills, attention to detail, and commitment to continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Open Country Dairy
01.2023 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
Quality Assurance Officer
Dad's Pies
02.2018 - 12.2022
- Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
- Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
- Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
Quality Control Intern
Baker's Harvest
01.2018 - 02.2018
- Actively participated in ongoing training initiatives aimed at expanding skill sets relevant to the field of Quality Control.
- Reduced waste by optimizing inspection techniques and streamlining the testing process.
- Evaluated supplier performance through audits and scorecards, fostering strong relationships based on mutual accountability for product quality.
- Analyzed statistical data to identify trends in product quality, driving targeted process improvements for increased reliability.
Education
Bachelor of Science -
Punjab University
Sector 42, Chandigarh, India02-2012
Skills
- Detail-oriented
- Quality assurance
- Problem-solving skills
- Analytical thinking
- Decision-making
- Team collaboration
- Customer service
- Quality improvements
- Data analysis
- Quality management systems
- Team leadership
- Documentation and reporting
- Risk management
- Internal audits
- Correction action planning
- Quality system implementation
- Regulatory compliance
- Technical reporting
- Customer focus
- Testing processes
- Finished product inspection
- Functional testing
- Non-compliance assessments
- Safety procedures
- Production optimization
- Verbal and written communication
- Test results analysis
- Sound decision-making skills
- Compliance certifications
- Communication proficiency
- Audit reports
- Critical thinking
- Attention to detail
- Staff training
- Corrective action implementation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- [Area of certification]
- [Name of Certification] [Issuing Organization] [Year Month]
Languages
English
Timeline
Quality Assurance Specialist
Open Country Dairy
01.2023 - Current
Quality Assurance Officer
Dad's Pies
02.2018 - 12.2022
Quality Control Intern
Baker's Harvest
01.2018 - 02.2018
Bachelor of Science -
Punjab University
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