Summary
Overview
Work History
Education
Skills
Timeline
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NEHA RANA

Springvale,Wanganui

Summary

I have a lot of experience in as administration work as handling deliveries of the product to the suppliers & arranging drivers for the shipping the goods to the stores.Strategic thinker with proficiency. Offers proven ability to build effective teams and customer service professional. Committed to identifying and leveraging opportunities for growth. Highly organized, proactive and punctual with team-oriented mentality. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Overview

12
12
years of professional experience

Work History

Cashier

Caltex
REGENT, WHANGAREI
08.2020 - Current
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed 1000 transactions per day with exceptional accuracy.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Personal Sales Assistant

Harvey Norman
Raumanga, Whangarei
06.2020 - 01.2024
  • Monitored competitor activities in order to stay ahead of the competition.
  • Generated sales reports to track progress towards goals.
  • Built relationships with vendors to source inventory at competitive prices.
  • Answered phone calls from customers inquiring about product details or placing orders.
  • Organized promotional events to increase brand awareness and generate sales leads.
  • Provided advice regarding product features, pricing, and availability.
  • Created detailed reports on sales performance for management review.
  • Provided excellent customer service by responding promptly to inquiries and requests.
  • Maintained up-to-date knowledge of company's products and services.

Administration Assistant

U.R TRANSPORT LTD
Southall, london
02.2014 - 08.2017
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Managed phone calls from clients during boss absences and delivered informative answers to questions.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.

Catering Manager

NOVATEL HOTEL
HOUNSLOW, LONDON
01.2013 - 12.2014
  • Gathered customer requirements and worked with catering team in implementing specifications.
  • Worked with chefs to prepare custom menus, including meals and beverages.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.

Education

BUSINESS MANAGEMENT - BUSINESS LAW

MERDIAN BUSINESS SCHOOL
LONDON

MEDICAL - Medical

KHALSA COLLEGE AMRITSAR
AMRITSAR

Skills

  • Inventory management
  • Project organization
  • Team management
  • Team building
  • Problem resolution
  • Invoice generation
  • Supervision
  • Relationship development
  • Communications
  • Business operations
  • Customer service
  • Administrative support
  • MS Office
  • Customer assistance
  • Payment processing
  • Cash drawer balancing
  • Cash management
  • POS systems
  • Credit and cash transactions
  • Cash counting machine operations
  • ID verification
  • Customer greeting
  • Cash register operation
  • Scanner operations

Timeline

Cashier

Caltex
08.2020 - Current

Personal Sales Assistant

Harvey Norman
06.2020 - 01.2024

Administration Assistant

U.R TRANSPORT LTD
02.2014 - 08.2017

Catering Manager

NOVATEL HOTEL
01.2013 - 12.2014

BUSINESS MANAGEMENT - BUSINESS LAW

MERDIAN BUSINESS SCHOOL

MEDICAL - Medical

KHALSA COLLEGE AMRITSAR

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NEHA RANA