Neha Sharma

• I want to succeed in an environment of growth and excellence to meet personal and organizational goals.
• I am hardworking candidate who can achieve my targets in a very comfortable mode. My nature is totally friendly for my team.
• Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
• Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Devoted to giving every customer a positive and memorable experience.
• Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
• Ambitious, career-focused job seeker, anxious to obtain an entry-level (receptionist) position to help launch career while achieving company goals.

• BA, programme, Delhi University, 2011
• Intermediate, Arts, CBSE, 2006
• Matriculation, CBSE, 2004

• MAJOR Brands Pvt. Ltd., Sales Executive, 01/01/09, 12/31/09, Daily sales activity, Dealing with the customers, Sales report, Branding of the products, Product scrutiny
• AIR India Lounge, Lounge Hostess, 10/01/12, 12/31/17, Greet & Welcoming to the guests to provide them Comfort ability & Services which AIr India generally provides for the customer satisfaction, Diplomatically deal with guests, anticipated and fulfilled their needs, Documentation of the Boarding passes, Passports, Logbook, File & Reporting, Provide satisfactory conclusion to the guest to maintain handsome relation, Awareness to the guest about the services which AIR India provides to the customer like Wi-Fi Coupons, Showers, Sleeping area, etc…., Telephonic relation & Communication, Shorting of Mails & synchronizing the data to provide effective work-fall, Communicate all pertinent information to patrons and lounge staff for smooth functioning
• Club One Air (Head Office, New Delhi), Front Desk executive, 12/01/17, 03/31/19, Meet and Welcome Visitors, Answering Phone Calls, Keeping record of Attendance manually and on the system as well., Accepting Deliveries including packages, bills, certified and registered mails and communications by courier., Filing & Documentation: Copies files and maintain papers or electronic documents and records, maintain visitors register., Control Inventory relevant to coffee machine items following up with maintaining & keeping record.

• I was an excellent player in Kho-Kho game and i had played at zonel level

Father’s Name          Mr. Ganesh Datt Sharma

Mother’s Name         Mrs. Sushma Sharma

Date of Birth             5th Nov 1988

Languages Known    English, Hindi & Punjabi

Hobbies                      Listening to the music, reading journals

Strength/Skills           Hard worker, process oriented

I hereby declare that all the information shared by me is true.