Nehmia Bekele

Team Member

KFC Royal Oak

11.2022 - Current

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Maintained productive, efficient approach to all tasks.
Operated register to process payments and collect cash payment for order totals.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Reduced wait times for customers by implementing more efficient checkout process.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.