NEHUMI TEU
French Forest
Summary
Dynamic team leader with a proven track record in mentoring and guiding employees to improve productivity and foster high customer satisfaction. Skilled in daily workflow improvement and attention to detail, contributing to seamless operations and team success.
Overview
4
4
years of professional experience
Work History
Labour
VaitohiTech
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Team Leader/Supervisor
Laverton cold storage
Wallan
05.2022 - 06.2023
- Mentored and guided employees to foster proper completion of assigned duties
- Conducted training and mentored team members to promote productivity, accuracy and commitment To friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coordinated team schedules to ensure efficient workflow.
- Trained new staff on safety protocols and equipment use.
- Monitored inventory levels and managed stock rotation processes.
- Implemented best practices for product handling and storage.
- Conducted regular inspections to maintain compliance with health standards.
- Facilitated communication between departments for seamless operations.
Education
High School Diploma -
Whangaparoaoa, AucklandSkills
- Key Performance Indicators (KPI)
- Overseeing Daily Activities
- Daily Workflow Improvement
- Staff Training
- Evaluating Employee Work
- Teamwork and Collaboration
- Job Assignments
- Attention to Detail
- Leading Employees
- Coaching and Mentoring
- Leadership
- Customer service
References
Layton Raffaele, Site And Operations Manager, Laverton Cold Storage, 61433272339, laytonraffaele@gmail.com
Timeline
Labour
VaitohiTech
09.2024 - Current
Team Leader/Supervisor
Laverton cold storage
05.2022 - 06.2023