Neil Williams

• Led strategic planning initiatives to enhance operational efficiency and market positioning.
• Directed budget management processes, ensuring alignment with organizational goals and resource allocation.
• Implemented quality control measures to uphold high standards in project execution and client satisfaction.
• Managed large-scale projects to completion on time and within budget constraints, ensuring optimal resource allocation throughout the process.
• Maximized profitability through the implementation of cost-saving measures and budgetary controls.
• Enhanced employee productivity and satisfaction through the development of comprehensive training programs.
• Collaborated with clients to determine and identify objectives, goals, KPI's, strategies and tactics.
• direct control of recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Managed day-to-day business operations.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.

• Managed bar operations, ensuring high-quality service and customer satisfaction.
• Developed innovative cocktail menus, enhancing guest experiences and driving sales.
• Trained and mentored junior bartenders, fostering a knowledgeable and efficient team.
• Implemented inventory management systems, reducing waste and optimizing stock levels.
• Collaborated with kitchen staff to create signature drink pairings for menu items.
• Managed cash handling procedures accurately, maintaining accountability for all transactions during shifts.
• Implemented hygiene standards, maintaining a clean and safe working environment at all times.
• Developed creative cocktail recipes, resulting in increased sales and positive customer feedback.
• Coordinated closely with kitchen staff to ensure seamless communication between front-of-house and back-of-house teams.

Stage showman in Japan for Rotorua Agrodome, living and based in Hiroshima Japan, daily sheep and dog shows and customer interaction in fluent Japanese, animal dog and sheep caring,feeding,grooming

role also included shop sales in tourist shop selling NewZealand based products, stocktaking,customer sales,purchasing products.

also relations with Japanese staff and incoming NewZealand staff

• Supervised daily bar operations to ensure efficient service and customer satisfaction.
• Trained and mentored staff on beverage preparation and customer engagement techniques.
• Developed and implemented inventory management processes to optimize stock levels.
• Collaborated with management to create seasonal drink menus based on market trends.
• Monitored cash handling procedures to maintain financial accuracy and accountability.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
• Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
• Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
• Facilitated ongoing communication between bar staff and restaurant kitchen team to ensure seamless service delivery during busy meal periods.

• Curated extensive wine selection, ensuring quality and variety for diverse clientele.
• Educated customers on wine pairing, enhancing dining experience through informed choices.
• Maintained inventory accuracy, utilizing point-of-sale systems for real-time tracking.
• Trained staff on wine knowledge and service techniques, fostering team expertise.
• Dinner service and cocktail service

• Crafted and served a diverse range of cocktails, ensuring exceptional customer satisfaction.
• Maintained cleanliness and organization of bar area, optimizing workflow efficiency.
• Trained and mentored new staff on drink preparation and customer service standards.
• Managed inventory levels, minimizing waste through effective stock control practices.
• Collaborated with management to implement promotional events, increasing bar visibility.
• Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
• Assisted in training new staff members on bar operations, procedures, and customer service standards.
• Updated drink menu with creative cocktails, contemporary wines, and craft beers.

• Managed inventory levels to ensure timely availability of products.
• Coordinated shipping and receiving processes to enhance operational efficiency.
• Oversaw stock replenishment and organized warehouse layout for optimal workflow.
• Trained new staff on safety protocols and equipment operation procedures.
• Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
• Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
• Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
• Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
• Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
• Managed inventory control, cash control, and store opening and closing procedures.
• Customer service and sales