Neiva Harding
Christchurch,CAN
Summary
I am a conscientious and reliable worker that is experienced with providing excellent customer service and maintaining organised store environments. I can utilise product knowledge and effective communication to meet customer needs and drive sales. I am know to work well with all team members to ensure smooth operations and a positive experience for customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Worker
Cotton On Group
09.2023 - 01.2025
- Greeted customers, helped locate products, and suggested suitable options.
- Replenished products and organized shelves and racks.
- Demonstrated strong communication skills.
- Maintained a clean and organized sales floor.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed returns and exchanges processes.
- Assisted in training new employees.
- Participated in regular inventory counts.
Casual Warehouse Packer
Paslode
06.2023 - 09.2023
- Picked, packed and shipped items.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Food Assistant
Mexicali Restaurant
07.2022 - 06.2023
- Worked during busy shifts, effectively multitasking and prioritizing tasks as needed to maintain smooth operations.
- Improved overall restaurant efficiency by consistently refilling our products.
- Assisted in preparing food items.
- Maintained a clean and organized dining area and work station.
- Operated cash register.
- Delivered exceptional customer service.
Front of House Assistant
Baked @ Greenhithe
02.2022 - 09.2022
- Arranged bakery displays to showcase products neatly.
- Followed strict food safety regulations and sanitation guidelines throughout all stages of production.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Waitress
Tok Tok
02.2022 - 07.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm when dealing with difficult customers or during busy shifts.
Education
Bachelor of Laws And Bachelor of Criminal Justice -
University of Canterbury
Christchurch, New Zealand, NZ11-2029
High School Diploma -
Westlake Girls High School
North Shore, AUK01.2024
Skills
- Exceptional customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Cash handling
- Stock replenishment
- Time management
- Strong work ethic
Certification
- First Aid Certificate - First Aid (NZ) Limited
- NZ Full Driver's License
Timeline
Retail Worker
Cotton On Group
09.2023 - 01.2025
Casual Warehouse Packer
Paslode
06.2023 - 09.2023
Food Assistant
Mexicali Restaurant
07.2022 - 06.2023
Front of House Assistant
Baked @ Greenhithe
02.2022 - 09.2022
Waitress
Tok Tok
02.2022 - 07.2022
Bachelor of Laws And Bachelor of Criminal Justice -
University of Canterbury
High School Diploma -
Westlake Girls High School
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