Summary
Overview
Work History
Skills
Timeline
Generic

Nelesh Singh

Auckland,AUK

Summary

Proven leader in logistics and team management, I significantly enhanced yard efficiency and safety compliance at Tesla Nz. Skilled in shipping, receiving, and supervising, my strategic planning and relationship-building abilities led to streamlined operations and improved customer satisfaction. Demonstrated adaptability and decision-making prowess underpin my results-driven approach.

Overview

22
22
years of professional experience

Work History

Logistics/Yard Coordinator

Tesla Nz
05.2023 - 05.2024
  • Developed contingency plans to address unexpected challenges or disruptions in day-to-day operations.
  • Collaborated with other departments to optimize yard layout for streamlined flow of cars
  • Managed inventory control, ensuring accurate tracking of cars and scanning of cars when coming into the yard from the ports.
  • Checking for damages on cars when they arrive in our yard.
  • Booking them for outwork through our logistics site.
  • Booked cars for outbound for christchurch and wellington
  • Coordinated training programs to develop staff competencies and improve overall performance.
  • Assisted management with budget planning, optimizing resource allocation while maintaining costefficiency.
  • Resolved disputes or conflicts among team members, fostering a positive work environment.
  • Conducted quality audits on processes and procedures within the yard environment, leading to continuous improvements.
  • Enhanced yard efficiency by implementing strategic organization and space utilization plans.
  • Managed logistics for incoming shipments, ensuring efficient unloading processes for timely product availability.
  • Optimized workflow with efficient allocation of resources, including personnel, equipment, and space.
  • Ensured safety compliance by conducting thorough inspections and adhering to company policies.
  • Established strong relationships with vendors, negotiating contracts favorable to the company''s needs.
  • Utilized proper tools and materials to adhere to safety guidelines.

Material Handler Parts

Tesla Nz
09.2022 - 05.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
  • Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Also i was in charge of the floor as well getting things organised.

Vehicle Readiness Specialist

Tesla Nz
10.2021 - 09.2022
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong relationships with the technicans to get the vehicles PDI on time for customers
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Made sure the vehicles were up to standard after it was groomed for customers to pick up
  • Organised the delivery bay for customer cars to be collected in time order.
  • Organised outwork for cars that needed outwork work for eg to the body shop or wheels to be repaired

Parts Specialist

BM Workshop
08.2017 - 10.2021
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • In charge of day to day running of the warehouse
  • In charge of data entry as well
  • Booked courier for outgoing parts with in NZ

Automotive Parts Specialist

Continental Cars BMW
08.2014 - 08.2017
  • Enhanced sales performance with personalized customer service and in-depth knowledge of products.
  • Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
  • Issued parts to technicians to complete customers' repairs.
  • Stocked storage areas with merchandise from new cars following bins system accurately to minimize inventory errors.
  • Improved customer satisfaction by providing expert advice on automotive parts and their applications.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
  • Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
  • Trained new employees on product knowledge, company policies, and effective sales techniques.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Resolved customer complaints promptly, demonstrating professionalism and empathy.
  • Performed quality control checks on incoming shipments before adding them into inventory.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Tracked parts use and charged items to customer accounts for billing.
  • Utilized computer systems to efficiently manage orders, track inventory levels, and generate reports for management review.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Stocked and managed stock of parts.
  • Maintained clean and neat parts counter and sales floor.
  • Picked up parts from the warehouse and delivered it to customers workshops

Shift Supervisor

Skyway Car Storage /Secure Parking
02.2005 - 02.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Dealt with incoming customers dropping their cars of to us for storage
  • Parked cars in time in date order for the team.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Supervised ongoing daily production phases.

Groomer Supervisor

Continental Cars BMW
10.2007 - 08.2014
  • Collaborated with team members to complete large-scale detailing projects within tight deadlines.
  • Enhanced customer satisfaction by providing thorough interior and exterior cleaning services for vehicles.
  • Provided exceptional customer service through clear communication, timely completion of tasks, and attention to detail.
  • Assisted in inventory management by tracking supplies usage accurately, ensuring adequate stock levels were maintained at all times.
  • Completed specialized training courses in various automotive care areas like upholstery cleaning or scratch removal, expanding skill set for better client service offerings.
  • Implemented safe practices when handling chemicals and equipment to ensure a hazard-free workplace for both employees and customers.
  • Improved the appearance of vehicles by performing paint correction techniques such as buffing and polishing.
  • Stayed up-to-date on the latest car grooming trends and techniques, incorporating them into daily routines for optimal results.
  • Conducted quality control inspections after each service, guaranteeing client satisfaction and maintaining high standards of workmanship.
  • Participated in cross-training initiatives within the company that allowed flexibility in staffing needs during busy periods or employee absences.
  • Maintained a clean and organized work environment, resulting in increased productivity and streamlined operations.
  • Applied protective treatments to vehicle surfaces, ensuring lasting shine and protection against damage.
  • Utilized industry-specific tools and equipment for efficient car grooming processes, maximizing effectiveness while minimizing potential damage.
  • Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.
  • Increased efficiency of detailing process by implementing time management strategies and prioritizing tasks.
  • Maintained clean, tidy and safe work environment.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Test drove vehicles and reported identified issues to management.
  • Attending customer cars for breakdown
  • Trained new staff that was added to the team

Workshop Supervisor

NZ Wholesale Vechicle Distributors
07.2002 - 09.2007
  • Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
  • Maintained neat and clean work areas to maximize efficiency and safety.
  • Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
  • Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
  • Increased customer satisfaction by effectively addressing concerns, troubleshooting issues, and providing prompt solutions.
  • Assisted in the recruitment process for new hires, conducting interviews, background checks, onboarding tasks as needed.
  • Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with OSHA regulations.
  • In charge of the workshop making sure there is enough work for technicians
  • Worked on a lot of japanese cars and european cars on mechanical side as well
  • Also getting cars ready for clients to be picked up in a timely order.
  • Kept team members on task with hands-on supervision and coaching.
  • Controlled costs by effectively managing supplies and labor hours.
  • Successfully managed multiple high-stakes projects simultaneously, balancing competing priorities to achieve on-time completion.
  • Collaborated with other department supervisors to coordinate cross-functional projects and streamline operations.
  • Streamlined communication lines between departments resulting in increased collaboration and faster issue resolution.
  • Maintained a safe and organized work environment by enforcing strict adherence to safety protocols and guidelines.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Scheduled job assignments for staff to monitor progress and performance.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Conducted monthly meetings with employees to discuss safety issues, status and development.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.

Skills

  • Shipping and receiving
  • Warehouse Operations
  • Load Planning
  • Yard Safety Procedures
  • Customer Service Experience
  • Logistics and booking Experience
  • Supervising skills and management
  • Job Prioritizing
  • Decision-Making
  • Professional Communication
  • Employee Safety Training
  • Safety Compliance
  • Relationship Building
  • Customer Relations
  • Data Entry and Analysis
  • Visual Inspection
  • Stress Tolerance
  • Employee Motivation

Timeline

Logistics/Yard Coordinator

Tesla Nz
05.2023 - 05.2024

Material Handler Parts

Tesla Nz
09.2022 - 05.2023

Vehicle Readiness Specialist

Tesla Nz
10.2021 - 09.2022

Parts Specialist

BM Workshop
08.2017 - 10.2021

Automotive Parts Specialist

Continental Cars BMW
08.2014 - 08.2017

Groomer Supervisor

Continental Cars BMW
10.2007 - 08.2014

Shift Supervisor

Skyway Car Storage /Secure Parking
02.2005 - 02.2017

Workshop Supervisor

NZ Wholesale Vechicle Distributors
07.2002 - 09.2007

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Nelesh Singh