Nelfe Gallardo
New Plymouth,New Zealand
Summary
I am originally from the Philippines and have been in New Zealand. For 8 years, I have held a New Zealand Permanent Resident Visa. My two children are at school now, and I am ready to return to the workforce part-time. Organized, dependable, and successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Fantastic retail assistant with over 10 years' experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
Work History
Retail Assistant at Two Shopping Mall
Harry Ong
Baclaran, Paranaque City, Philippines
07.2014 - 04.2017
- Responded to customer inquiries with accuracy and professionalism to elevate satisfaction levels.
- Managed inventory processes, including stocking shelves and organizing merchandise displays.
- Engaged customers to support sales and service objectives.
- Collaborated with team members to uphold store cleanliness and organization.
Retail Assistant at RTW Grocery
Lindy Lee
Central , Manila City, Philippines
04.2011 - 01.2014
- Organized merchandise displays to enhance customer experience.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Kept up-to-date knowledge of all products available in the store.
Bakery Cashier at Madelicious Bakeshop
Madel Alemania
Palao, Iligan City, Philippines
03.2009 - 03.2011
- Maintained cleanliness of bakery area, including counters, tables, display cases and floors.
- Provided excellent customer service by being friendly, courteous, patient, helpful and respectful to all customers.
- Stocked shelves with fresh bakery products, ensuring proper rotation of items.
- Organized back room inventory to ensure stock levels were maintained at all times.
- Managed cash register, ensuring accurate cash handling and reconciliation.
Retail Assistant/Cashier at Maglangit Store
Linda Maglangit
Barangay 3, Tangub City, Philippines
06.2005 - 12.2008
- Accurately operated register, recording prices and calculating customer change.
- Managed time effectively to complete tasks within deadlines.
- Maintained organized sales floor by stocking shelves and tidying merchandise.
- Executed opening and closing duties, including counting cash and balancing registers.
Education
Some College (No Degree) - Business Administration Level 3
Open Polytechnic (Online Learning)
Lower Hutt, NZ01-2026
High School Diploma -
Tangub City National High School
Tangub City, Philippines03-2002
Skills
- Customer service
- Visual merchandising
- Cash handling
- Positive customer engagement
- Attention to detail
- Sales floor organization
Timeline
Retail Assistant at Two Shopping Mall
Harry Ong
07.2014 - 04.2017
Retail Assistant at RTW Grocery
Lindy Lee
04.2011 - 01.2014
Bakery Cashier at Madelicious Bakeshop
Madel Alemania
03.2009 - 03.2011
Retail Assistant/Cashier at Maglangit Store
Linda Maglangit
06.2005 - 12.2008
Some College (No Degree) - Business Administration Level 3
Open Polytechnic (Online Learning)
High School Diploma -
Tangub City National High School