NELLY PORTER
Beachlands,Auckland
Summary
Adaptable and compassionate professional with experience across healthcare, childcare, and customer service. First Aid certified and skilled in supporting vulnerable individuals, delivering excellent care, and thriving in fast-paced environments. Recognised for strong communication, organisation, and resilience under pressure.
Overview
7
7
years of professional experience
Work History
Hospitality All-Rounder / Reception Cover
Kingsley Court Healthcare
04.2025 - 08.2025
- Worked across multiple departments in a dementia nursing home, supporting residents with compassion and professionalism
- Assisted with meal services, laundry, cleaning, and daily resident support
- Covered reception duties, managing calls, visitors, and sensitive situations with empathy
- Gained experience working in a high-pressure, emotionally demanding environment requiring patience and resilience
Sales Assistant
Under Armour, Perth DFO
09.2024 - 03.2025
- Received and organised new stock, assisted customers, and operated tills
- Collaborated with team to maintain excellent customer experience
Machinery Detailer
Ancillary Equipment Detailing, Perth
09.2024 - 10.2024
- Cleaned and prepared mining equipment across various sites
- Maintained high attention to detail under time constraints
Nanny
Athlete Mannies and Nannies
09.2021 - 05.2024
- Provided after-school care for children aged 3–7 while completing university studies
- Responsibilities included school pick-ups, activities, homework help, and meal preparation
Sales Assistant
Mountain Warehouse
07.2018 - 05.2024
- Handled transactions, assisted customers, and supported stock deliveries
- Maintained visual merchandising and store standards
Activity Leader
United Education Camps
08.2022 - 09.2022
- Planned and delivered engaging activities for children aged 5–13
- Enhanced confidence, leadership, and group management
Lifeguard
Gresham’s Pre-Prep, Prep & Senior School
06.2019 - 09.2022
- Monitored swimmer safety, performed first aid when necessary
- Built quick decision-making skills and emergency response competence
Physio Assistant (Internship)
Able2B Gym
08.2019 - 09.2019
- Shadowed physiotherapy sessions and prepared patient notes
- Strengthened attention to detail and understanding of physical rehabilitation
Education
BSc - Criminology with Sociology
St Mary’s University
Twickenham01.2024
A-Levels - PE, Business, Psychology
Gresham’s Senior School
01.2020
Skills
- First aid Certified, trained in emergency response through lifeguarding and healthcare roles
- Customer Service excellence, 7 years of face-to-face customer interaction across retail, reception and care settings
- Elderly care and dementia support, built strong interpersonal skills, emotional resilience, and patience while working in a nursing home
- Time management, Juggled University, part time work and caregiving responsibilities effectively
- Adaptability, thrived in varied roles and environments, including education, healthcare and overseas work
- Communication skills, clear and professional communicator across age groups and sensitive settings
- Problem solving, calmly handled challenges in childcare, customer service, and healthcare scenarios
Timeline
Hospitality All-Rounder / Reception Cover
Kingsley Court Healthcare
04.2025 - 08.2025
Sales Assistant
Under Armour, Perth DFO
09.2024 - 03.2025
Machinery Detailer
Ancillary Equipment Detailing, Perth
09.2024 - 10.2024
Activity Leader
United Education Camps
08.2022 - 09.2022
Nanny
Athlete Mannies and Nannies
09.2021 - 05.2024
Physio Assistant (Internship)
Able2B Gym
08.2019 - 09.2019
Lifeguard
Gresham’s Pre-Prep, Prep & Senior School
06.2019 - 09.2022
Sales Assistant
Mountain Warehouse
07.2018 - 05.2024
BSc - Criminology with Sociology
St Mary’s University
A-Levels - PE, Business, Psychology
Gresham’s Senior School
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