Nelson Cloutier
Rotorua,BOP
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Telecommunications Installation Technician
Technolingne Abitibi
03.2023 - 09.2023
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Installed and configured new devices and system components.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Implemented training programs to improve knowledge and skills of new technicians.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Performed preventive maintenance of telecommunications equipment.
Sign Installer
Posimage
04.2022 - 12.2022
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Created custom signs for customers with quality builds and careful installation.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
Lineman Telecommunication
Arno Télécommunications
04.2021 - 12.2021
- Performed maintenance and reconducting work in varied weather conditions.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Worked on both dead and energized lines.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Trash Collector
GFL Environmental
11.2019 - 06.2020
- Collected and gathered garbage from buildings, businesses and other facilities Number days per week.
- Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
- Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
Mine Driver
Concassé De La Rive Sud
06.2020 - 09.2020
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Security Guard
Sécurité Acces
06.2016 - 11.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Leadership Team Member
McDonald's
09.2013 - 01.2016
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Worked with colleagues to create prototypes for designs and training materials.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
Education
Radio Frequency Safety
Arno
06.2021
Work At Height
Sstenligne.com
06.2020
Forklift Trainning
Emu Équipement
04.2020
High School -
École Boudreaux
06.2019
Skills
- Problem Resolution
- Basic Math
- Team Building
- Dependable and Responsible
- Microsoft Word
- Self-Directed
- Multitasking
- Equipment Operation
- Multitasking Abilities
- Conflict Resolution
Certification
- First Aid/CPR Certified
Languages
French
Native or Bilingual
English
Elementary
Hobbies
Climbing
Hiking
Running
Paddle board
Longboard
Timeline
Telecommunications Installation Technician
Technolingne Abitibi
03.2023 - 09.2023
Sign Installer
Posimage
04.2022 - 12.2022
Lineman Telecommunication
Arno Télécommunications
04.2021 - 12.2021
Mine Driver
Concassé De La Rive Sud
06.2020 - 09.2020
Trash Collector
GFL Environmental
11.2019 - 06.2020
Security Guard
Sécurité Acces
06.2016 - 11.2018
Leadership Team Member
McDonald's
09.2013 - 01.2016
Radio Frequency Safety
Arno
Work At Height
Sstenligne.com
Forklift Trainning
Emu Équipement
High School -
École Boudreaux
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