Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Neo Regan Magneto Tuiatua Levi

Auckland,Papakura

Summary

Hardworking Gardener skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete more than several weekly jobs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

OTM Group
  • Building Rapport with customers and consulting customers about memberships on those willing to help out, such as charities e.g Heart Foundation, St Johns etc
  • Building empathy, feeling what they feel, building that special bond with customers
  • Training new employees on how to sell to customers with teaching methods and most importantly Confidence
  • This job has allowed me to express myself on how to connect with people but also improve my customer service skills and communication skills.

Support Worker

Oranga Tamariki
05.2021 - 06.2023
  • Enhanced the quality of care for children by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with teams to develop and implement individualized care plans for each child.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Full time Loss Prevention

Mitre 10 Takanini
12.2022
  • Enhanced loss prevention strategies by analyzing data and identifying trends in theft and fraud incidents.
  • Reduced financial losses by implementing effective risk management policies and procedures.
  • Collaborated with store managers to establish tailored loss prevention plans for each location.
  • Conducted thorough investigations of suspected thefts, resulting in successful recovery of stolen merchandise.

Landscape Gardener

Mace Landscape Group
06.2023 - Current
  • Enhanced landscape aesthetics by designing and implementing creative garden layouts.
  • Increased client satisfaction by providing personalized gardening solutions tailored to their needs.
  • Improved plant health and growth with thorough soil preparation, fertilization, and irrigation techniques.
  • Safeguarded the environment by employing eco-friendly materials and sustainable practices in landscaping projects.

Dispatcher

Davey Water Products
05.2022 - 06.2023
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

LifeGuard/Supervisor

Otahuhu Pools and Leisure Centre (CLM)
- 05.2021
  • Attentively watch over swimmers being quick to identify those in distress
  • Completed basic maintenance and repairs to keep pools functioning properly
  • Monitored safety of all guests in and around swimming pool
  • Entered water immediately to pull struggling swimmers to safety.

Retail Assistant

Mitre 10 MEGA Manukau
06.2020 - 03.2021
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Security Guard/Field Team Response/Bouncer

P4G/Platform 4 Group
- 03.2020
  • Identifying intoxicated customers while escorting them before they get to a point of disorderly behaviour or violence
  • Providing Customer service where they customer feels welcomed, safe and ensuring them that they will a great time
  • Checking Identification and preventing minors from getting into the Bar
  • Checking for Drug use inside the Bar
  • Reporting Removals and Debriefing each night with the team.

Lifeguard and Swim Instructor

Moana-Nui-A-Kiwa Pools and Leisure Centre
03.2017 - 06.2019
  • Tracked student’s progress and gave constructive feedback for skills that need improvement
  • Used CPR skills to assist rescued individuals until the arrival of emergency services, resulting in a positive outcome
  • Enter water immediately to pull struggling swimmers to safety
  • Explained and demonstrated different types of swimming strokes, using proper technique and positioning in the water
  • Proactively watching over swimmers being quick to identify those in distress
  • Reminded students to practice swimming strokes to develop their skills and improve technique
  • Performed lifesaving measures, including CPR during incidents until ambulance arrived on the scene
  • Monitored safety of all customers in and around the swimming pool
  • Was responsible for running a big event in the Mangere community which was the Annual Fun Day event
  • Organised and planned all by myself
  • Checked water readings every day to keep chemicals at safe levels and avoid any potential illnesses among our customers.

Education

Onehunga High School
Onehunga, Auckland
01.2016

Skills

  • Positivity
  • Good time management skills
  • Safety Training
  • Tasked focused and motivated
  • Swim instruction
  • Chemical handling
  • First aid and CPR
  • Confidence and Ownership
  • Working in a team and individually
  • Dedication and Commitment
  • Customer Service
  • Process Improvement
  • Sales Consultation
  • Customer Retention

Certification

  • Pool Lifeguard Practising Certificate (2017-Current)
  • First Aid Level 2 (2016-Current)
  • Certificate of Approval (COA) Security License (2020-2025)

Accomplishments

  • Compete competitively for 6 years for the Mangere Swimming Club and Papatoetoe Swimming Club. Represented Counties Manukau in Swimming at the Nationals Age Groups and Open Championships (2013-2016) Also competed at Auckland Championships regularly.
  • Played 1st XV in my last year of High school. Competed in the 1A Auckland 1st XV competition (The most competitive high school competition in NZ)
  • Played 1Xll for 2 years in High school. Took out the development final in 2016 (my last year) in the National Rugby League tournament to win the Shield Trophy.

References

  • Chester Williams (Fitness Instructor), Moana Nui a Kiwa Pools and Leisure Centre, 021 053 1495
  • Shannon Swann (Manager) MItre 10 Manukau 022 539 8045
  • Nic Potoma (Manager) Roof Racks 021 025 04640

Timeline

Landscape Gardener

Mace Landscape Group
06.2023 - Current

Full time Loss Prevention

Mitre 10 Takanini
12.2022

Dispatcher

Davey Water Products
05.2022 - 06.2023

Support Worker

Oranga Tamariki
05.2021 - 06.2023

Retail Assistant

Mitre 10 MEGA Manukau
06.2020 - 03.2021

Lifeguard and Swim Instructor

Moana-Nui-A-Kiwa Pools and Leisure Centre
03.2017 - 06.2019

Sales Representative

OTM Group

LifeGuard/Supervisor

Otahuhu Pools and Leisure Centre (CLM)
- 05.2021

Security Guard/Field Team Response/Bouncer

P4G/Platform 4 Group
- 03.2020

Onehunga High School
  • Pool Lifeguard Practising Certificate (2017-Current)
  • First Aid Level 2 (2016-Current)
  • Certificate of Approval (COA) Security License (2020-2025)
Neo Regan Magneto Tuiatua Levi