Nepote LAUDOLA
Auckland,New Zealand
Summary
I am a hard-working, reliable person who presents true representation of my credentials to any employer and is willing to go the extra mile in contributing success to the Company.
Overview
23
23
years of professional experience
Work History
Service Delivery Leader
Air New Zealand
08.2024 - Current
- Developed and implemented key performance indicators to monitor progress and drive continuous improvement in service delivery processes.
- Collaborated with cross-functional teams to ensure timely completion of projects and customer satisfaction.
- Strengthened communication channels within the organization by fostering open dialogue between teams, departments, and leadership levels, ultimately improving overall collaboration efforts in achieving shared objectives.
- Facilitated knowledge sharing sessions among team members to leverage their collective expertise in driving better service outcomes
- Communicating with teams ensuring their jobs are completed on time to avoid any delays with aircrafts for Long and Short Haul.
- Doing Pre Starts and encouraging staff to perform to the best of their ability and to be safe when working.
Truck Driver
Air New Zealand
08.2024 - 08.2024
- Operated with safety and skill to avoid accidents and delays to the aircraft..
- Enhanced customer satisfaction (no delays of aircraft) by maintaining open communication with Planner, SDL and Management during pickups and deliveries to the plane
- Facilitated loading and unloading processes.
- Enhanced team morale with positive attitude and strong work ethic during short and long hauls.
Cleaner
Air New Zealand
10.2022 - 07.2024
- CLEANER ON THE PLANE
- Cleaned bathrooms, empty trash bins, restock supplies for Long and Short Haul Planes
- Gashing- Collecting rubbish from Seat pockets and floors
- Wiping-trays, screens, walls, and doors to toilet cleaning
- Toilet restock and gashing
- Vacuuming and Aircraft dressing
- TRUCK MARSHAL
- Prepare truck at Amenity Building with all the supplies needed for the Cleaners on the plane
- Marshal the truck driver to the plane entry door
- Open the plane door
- Distribute supplies on the plane, set up and clean Crew Rest
- Collect used supplies and Vacuum floor
- Drop Rubbish off to the Tip and set up truck for the next aircraft
- ADP DRIVER
- Pick Up/ Drop Off workers (Cleaners/Truck Drivers) from Gate to Gate (Domestics/International Airport)
- Work along with SDL with request needed for the plane
- BACK UP SDL Domestic
- Provide leadership for a team of service, ensuring successful completion of assigned tasks and projects
- Report to Team Managers of any issues
- Driving Workers (ADP) to and from each plane
- Ensuring Van has all the supplies needed to clean the plane
- End of shift, making sure the van is clean and restocked with supplies for the next morning shift
Labourer
National Personnel Ltd
01.2022 - 10.2022
- LABOURER- CIVIL CONSTRUCTION
- Working closely with Foreman
- Completing any given duties instructed by Foreman
- Building Silk Fence
- Driving Delivering Fuel to top up Vehicle and Machineries
- Picking up/Deliver Cloths for side of Motorway Erosion
- Working along with the Machine Operator as a Spotter
- Lay out Grass Mat and Cloths
- Stream and Swale Diversion
Labourer-Team Leader
National Personnel Ltd
08.2021 - 11.2021
- LABOURER- TEAM LEADER
- Managing Day to Day activities of the team
- Setting a Good Example to all the Team members
- Reporting and updating supervisors with any given task
- Keeping Team Members Motivated
Labourer
Alliance
05.2021 - 08.2021
- LABOURER
- Pack Meat
- Break Down Boxes
- Sweep Factory and Scrub/Clean/Water Down Machines
Cleaner/Landscaper
Rock Pool Haven Ltd
05.2019 - 05.2021
- CLEANER/LANDSCAPER
- Set up Accommodation unit for arriving guest
- Clean Accommodation unit after departing guest
- Maintain and Clean Pool
- Cut Grass and maintain yard around the property
- Maintain Garden and Plant Flowers
Taxi Driver
PECEL TAXI LIMITED
05.2009 - 05.2021
- TAXI DRIVER
- Responded promptly to customer inquiries regarding transportation options and estimated travel time
- Provided information about local areas such as points of interest or current or upcoming events when requested by customers
- Assisted disabled passengers entering or exiting vehicles as necessary
- Greet customers and help with luggage
- Provided door-to-door service for passengers in a safe and courteous manner
- Monitored traffic conditions to determine the most efficient route
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles
- Ensured vehicle was clean and in proper working order before each shift
- Inspected tires, lights, brakes, gas level, oil level prior to each trip
Security Warden
CROWN BEACH RESORT
05.2008 - 05.2009
- SECURITY WARDEN
- Oversee the safe and peaceful operations of the Hotel
- Maintain a peaceful atmosphere in the hotel
- Remove and trespass from the premises and ensure the safety of the guest at any time
- Ensuring there is always order on the premises
- Assist in other duties as prescribed by the Supervisor on Duty
Embroidery Machine Operator
SOUTHTEX FIJI LTD
01.2002 - 01.2004
- EMBROIDERY MACHINE OPERATOR
- Set up and operated embroidery machines to produce quality products
- Monitored machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions
- Maintained production records of finished goods
- Inspected completed items for defects and accuracy of stitching
- Threaded needles loaded patterns onto machines, and adjusted tension settings for each thread color
Education
First Aid -
Medic First Aid
01.2022
Confined Space and Gas Testing Course -
Vertical Horizons
01.2022
Construct Safe -
Construct Safe Kiwi
01.2021
Positive Mental Attitude Course -
01.2000
Violence Against Women Workshop -
01.2000
Certificate of Completion -
Rewa Secondary
01.1997
Skills
- Time Management
- Communication Skills
- Attention to Detail
- Physically Fit
- Customer Service Skills
- Organizational Skills
- Can do attitude
- Team player
Activities
- Spending time with my family
- Cleaning
- Landscaping and planting
- Playing Squash
Driverslicense
EB297667, 12/31/32, 02V201563038, 02/23/26, 108752, 10/24/25
References
- Rangi Williams, Foreman-Warkworth NX2, 0276523748
- Iritiana Maoate, Rock Pool Haven-Director, 0432464214, rockpoolhaven@gmail.com
Languages
fijian
Native or Bilingual
English
Full Professional
Indian
Full Professional
Rarotongan
Professional Working
Timeline
Service Delivery Leader
Air New Zealand
08.2024 - Current
Truck Driver
Air New Zealand
08.2024 - 08.2024
Cleaner
Air New Zealand
10.2022 - 07.2024
Labourer
National Personnel Ltd
01.2022 - 10.2022
Labourer-Team Leader
National Personnel Ltd
08.2021 - 11.2021
Labourer
Alliance
05.2021 - 08.2021
Cleaner/Landscaper
Rock Pool Haven Ltd
05.2019 - 05.2021
Taxi Driver
PECEL TAXI LIMITED
05.2009 - 05.2021
Security Warden
CROWN BEACH RESORT
05.2008 - 05.2009
Embroidery Machine Operator
SOUTHTEX FIJI LTD
01.2002 - 01.2004
First Aid -
Medic First Aid
Confined Space and Gas Testing Course -
Vertical Horizons
Construct Safe -
Construct Safe Kiwi
Positive Mental Attitude Course -
Violence Against Women Workshop -
Certificate of Completion -
Rewa Secondary
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