Neriah Broughton
Porirua,New Zealand
Summary
Dedicated Manager with a strong sense of ownership and initiative, consistently exceeding company expectations through an exceptional work ethic. Proven ability to foster productive working relationships and drive team development. Recognised for advanced supervisory, team-building, and customer service skills that enhance employee engagement and performance. Committed to leveraging training and morale-boosting techniques to implement positive changes that contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Manager Strategic Innovation
Aviation Security Service (AvSec NZ)
11.2019 - Current
- Company Overview: AvSec is responsible for protecting New Zealand’s aviation system from security threats through regulatory oversight, security screening, intelligence-led operations, and risk management
- As part of the Civil Aviation Authority (CAA), AvSec ensures compliance with national and international aviation security regulations while adapting to emerging threats
- The organisation plays a critical role in maintaining aviation security resilience by integrating technology, intelligence, and risk-based decision-making into its operational and strategic frameworks
- Led the development and execution of AvSec’s national aviation security strategy, ensuring integration between regulatory frameworks, intelligence insights, and operational execution
- Bridged the gap between high-level strategy and frontline operations, driving a risk-based, intelligence-led approach that enhanced regulatory decision-making and operational effectiveness
- Designed and implemented prioritisation frameworks to guide investment in security initiatives, aligning strategic goals with operational requirements and resource allocation
- Oversaw the deployment of advanced security technologies, including threat detection, ethical biometrics, and enhanced screening solutions, improving both security outcomes and passenger experience
- Managed a team of security innovation professionals, leading research and development initiatives, technology trials, and proof-of-concept pilots for emerging aviation security solutions
- Enhanced New Zealand’s role in global aviation security, actively engaging with Airport Council International, Five Eyes security partners, and international aviation regulators to shape policy and regulatory frameworks
- Successfully implemented Horizon 2030 (H2030), a forward-looking aviation security strategy designed to address emerging threats and future-proof New Zealand’s aviation security capabilities
- Developed stakeholder engagement strategies, ensuring strong collaboration with domestic and international partners, including airlines, airport operators, and regulatory agencies
- Secured funding for critical aviation security initiatives, demonstrating a clear return on investment for new security technologies and regulatory improvements
- Represented AvSec in high-level discussions on aviation security strategy, both nationally and internationally, advocating for risk-based, intelligence-led regulatory approaches
- Improved team capability and performance, through influencing, coaching, and working through others
- AvSec is responsible for protecting New Zealand’s aviation system from security threats through regulatory oversight, security screening, intelligence-led operations, and risk management
- As part of the Civil Aviation Authority (CAA), AvSec ensures compliance with national and international aviation security regulations while adapting to emerging threats
- The organisation plays a critical role in maintaining aviation security resilience by integrating technology, intelligence, and risk-based decision-making into its operational and strategic frameworks
Venture Manager
Data Ventures
05.2018 - 01.2019
- Company Overview: At Data Ventures, I had the chance to shape how organisations used data to drive smarter decisions
- As the commercial arm of Stats NZ, we brought together public and private sector data to create insights that businesses, government agencies, and researchers could actually apply
- Built partnerships that made a difference working with organisations, from government agencies to major corporates, to aggregate datasets that wouldn’t normally be accessible in one place
- Drove sustainable revenue growth, introduced a subscription-based model that made our insights more accessible while also increasing annual revenue by 25% over two years
- Managed complex stakeholder relationships, working across government and industry, ensuring we met strict privacy and regulatory requirements while still unlocking the full value of our data
- Developed and supported a high-performing team improving project delivery times by 15% and increasing retention by 10% by focussing on creating an environment where the team felt both challenged and supported
- At Data Ventures, I had the chance to shape how organisations used data to drive smarter decisions
- As the commercial arm of Stats NZ, we brought together public and private sector data to create insights that businesses, government agencies, and researchers could actually apply
Founder and CEO
Tribal
Wellington, New Zealand
01.2017 - 01.2019
- Company Overview: Started Tribal with a vision to make farms safer by using practical technology that works for the people on the ground
- Developed an award-winning mobile app that helps primary industry workers stay safe, earning recognition for its real-world impact
- Built a great team, creating a supportive and innovative environment where everyone could contribute and grow
- Worked alongside industry partners to explore how emerging technology like AI and IoT can make everyday farm work safer and more efficient
- Shared insights and research, helping farmers and industry leaders understand how technology can fit into their world
- Led business growth and strategy while keeping the focus on what really matters—keeping people safe and making a positive difference
- Started Tribal with a vision to make farms safer by using practical technology that works for the people on the ground
Group Health and Safety Manager
OB Group
09.2015 - 01.2017
- Company Overview: At OB Group, I was responsible for making sure that health and safety weren’t just policies on paper but a real part of how people worked every day
- Made safety part of everyday work, developed and rolled out health and safety programs that worked on the ground, leading to a 30% drop in workplace incidents over five years
- Focused on training that stuck, ran regular training sessions for over 50 employees and contractors, making sure everyone, from farm workers to managers, knew how to keep themselves and their teams safe
- Kept standards high by leading monthly safety audits across OB Group farms, ensuring we stayed 95% compliant with national health standards and constantly improved where needed
- Worked closely with farm managers to understand their challenges and develop safety measures that fit their operations
- Built a culture where safety mattered
- One of my biggest achievements was helping create an environment where safety wasn’t just a requirement, it became second nature
- At OB Group, I was responsible for making sure that health and safety weren’t just policies on paper but a real part of how people worked every day
- This led to a New Zealand Safeguard H&S award for the best Health and Safety initiative by a small business
Business Development Manager South
Relationships Unlimited
01.2019
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Identified potential clients, built relationships, and negotiated contracts.
- Conducted research on industry trends, competitor activities, and customer needs.
- Conducted market research and analysis to identify new business opportunities.
- Attended tradeshows and conferences to network with potential clients.
- Collaborated with cross-functional teams including marketing, operations, finance.
Customer Success Manager
SoftIT Consultants
01.2008
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Identified areas where current products are not meeting expectations or could be improved upon.
- Established strong relationships with clients through regular communication and follow-up activities.
- Maintained up-to-date knowledge of industry trends related to customer success management.
- Provided customer onboarding and training to ensure successful product adoption.
Education
Executive MBA -
Massey University
04.2025
Taught Master of Innovation and Commercialisation -
Victoria University
12.2018
Kellogg Rural Leadership Programme -
Lincoln University
12.2017
International General Certificate -
NEBOSH
12.2016
Skills
- Intermediate Excel
- Adobe
- Visio
- Stakeholder engagement
- Risk assessment
- Strategic planning
- Team leadership
- Project management
- Technology implementation
- Relationship building
- Business administration
- Complex Problem-solving
- Operations management
- Expectation setting
- Key performance indicators
Special Skills And Abilities - Languages
- English
- Shona
- Ndebele
Technical Systems Skills
- Intermediate Excel
- Adobe
- Visio
Awards
- Safeguard Award for Best Health and Safety Initiative by a Small Business
- Sprout Agritech accelerator funding for Tribal Tech startup RnD
- Sprout Agritech accelerator best pitch by a business
Hobbies and Interests
- Art
- Exploring historical architecture
- Engaging in outdoor adventure
- Appreciating thought-provoking film and documentary
References
Available upon request.
Training Professional Development
- Project Plus project management essentials
- Sprout Agritech Accelerator, Programme Management
- Essential Writing skills, Victoria University
- Management Matters Civil Aviation Authority
- IMPAC – Health and Safety Management Level 4. Unit Standards 30264 & 29315
- IMPAC – ICAM (Incident Cause Analysis Method) Investigation Techniques
Personal Information
Citizenship: NZ Citizen
Timeline
Manager Strategic Innovation
Aviation Security Service (AvSec NZ)
11.2019 - Current
Business Development Manager South
Relationships Unlimited
01.2019
Venture Manager
Data Ventures
05.2018 - 01.2019
Founder and CEO
Tribal
01.2017 - 01.2019
Group Health and Safety Manager
OB Group
09.2015 - 01.2017
Customer Success Manager
SoftIT Consultants
01.2008
Executive MBA -
Massey University
Taught Master of Innovation and Commercialisation -
Victoria University
Kellogg Rural Leadership Programme -
Lincoln University
International General Certificate -
NEBOSH
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