Neve McEvoy
Whangarei
Summary
As a proactive and outgoing worker, with a talent for navigating complex challenges and a passion for driving team success. My strengths lie in creative problem solving, strategic planning, and communicating clearly. I am committed to taking on new challenges and leveraging my skills to exceed expectations and contribute to organisational success. With adaptability and creativity at the core of my approach, I excel at finding proactive solutions and am always willing to take on added responsibilities. I am dedicated to making meaningful contributions and consistently working to achieve organisational and personal goals while also seeking to cultivate positive and welcoming workspace.
Overview
4
4
years of professional experience
Work History
Supervisor, Waitress & Bartender
The Quay Café, Restaurant & Bar, The Cove Café, Restaurant & Bar, The Dune (The Jetson Group)
01.2023 - 02.2025
- Delivered exceptional customer service in high-turnover, fast-paced hospitality environments, consistently receiving positive feedback from customers and management
- Developed and implemented efficient workflow processes to improve service speed.
- Managed inventory and restocking operations to maintain efficient workflow and prevent shortages
- Trained and mentored new staff members on operational procedures, safety protocols, and customer service best practices
- Supervised team members during shifts, fostering positive working relationships and maintaining high team morale
- Handled morning cash operations with accuracy, including float counting and register reconciliation
- Resolved customer concerns and operational challenges quickly and professionally under pressure
- Demonstrated reliability through consistent punctuality and dependable work performance
- Delivered exceptional customer service in high-pressure dining environment.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Teacher Aide
Ruakaka Primary School
05.2023 - 12.2023
- Supported lead teacher in implementing engaging lesson plans and activities, contributing to improved student outcomes
- Provided one-on-one assistance to students with diverse learning needs, demonstrating patience and adaptability
- Maintained a safe, organized, and welcoming environment for students
- Developed strong communication skills while working with children, parents, and staff members
- Supported individualized learning plans to enhance student academic performance.
- Implemented classroom routines, promoting a positive and structured learning environment.
- Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
Bar Staff & Waitress
Pizza Barn
09.2020 - 01.2023
- Worked efficiently as part of a close-knit team in a dynamic, high-volume environment
- Managed customer orders, table service, and customer interactions with professionalism
- Maintained bar inventory and ensured supplies were adequately stocked
- Assisted in training new team members on procedures and customer service standards
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed positive relationships with regular patrons, fostering loyalty and repeat business.
Education
Bachelor of Arts - Social Sciences And Communications
Auckland University of Technology
Auckland, NZ11-2026
LCQ Certification - Licence Controller Qualification
New Zealand School of Wine & Food
Auckland, NZ07.2024
High School Diploma -
Whangarei Girls High School
Whangarei 11.2022
Full Drivers Licence
Whangarei, NZ12-2022
Skills
- Customer Service Excellence – Proven track record of delivering exceptional service in high-volume environments, managing customer needs, and resolving issues promptly and professionally
- Team Collaboration – Experienced in working effectively as part of diverse teams, supporting colleagues, and maintaining positive working relationships to achieve shared goals
- Inventory & Stock Management – Skilled in managing inventory, restocking supplies efficiently, and maintaining organized workspaces to ensure smooth operations
- Training & Mentoring – Successfully trained and mentored new team members on procedures, safety practices, and customer service standards
- Cash Handling & Accuracy – Experienced in managing cash operations, including float counting, register reconciliation, and ensuring accuracy in financial transactions
- Adaptability & Quick Learning – Thrives in dynamic environments and readily adapts to new challenges, roles, and responsibilities with a positive attitude
- Problem-Solving Under Pressure – Demonstrated ability to think critically and address operational challenges quickly while maintaining service quality
Timeline
Teacher Aide
Ruakaka Primary School
05.2023 - 12.2023
Supervisor, Waitress & Bartender
The Quay Café, Restaurant & Bar, The Cove Café, Restaurant & Bar, The Dune (The Jetson Group)
01.2023 - 02.2025
Bar Staff & Waitress
Pizza Barn
09.2020 - 01.2023
Bachelor of Arts - Social Sciences And Communications
Auckland University of Technology
LCQ Certification - Licence Controller Qualification
New Zealand School of Wine & Food
High School Diploma -
Whangarei Girls High School
Full Drivers Licence
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