Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neville Patrick Higgins

Wairau Valley,Auckland

Summary

Proven leader in logistics and production management with a track record of enhancing customer satisfaction and streamlining operations at Firewatch New Zealand. Expertise lies in effective time management and meticulous attention to detail, consistently exceeding production targets and improving inventory accuracy. Strong commitment to customer satisfaction and team development, driving success in fast-paced environments.

Overview

29
29
years of professional experience

Work History

Driver, Warehouse Duties

Reece Plumbing
11.2017 - Current
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.

Warehouse Manager

Firewatch New Zealand
05.2011 - 11.2017
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Production Supervisor

Aquaknight Industries
12.2005 - 05.2011
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Optimized workflow through effective resource allocation and scheduling adjustments.

Inventory Coordinator

ADHB Pharmacy
01.1996 - 09.2005

Daily Pharmaceutical ordering direct from Hospital contracted supplier or direct from manufacturing company within New Zealand.


Daily cycle counts of Pharmaceuticals to keep supply at had and up-to-date.


Liase with Pharmacists and Technicians as required to meet their demands.


Check all inwards good deliveries to assure correct receipts.

Education

Massey High School
Massey, AUK
04.1978

St Peter's College
Epsom, AUK
12.1976

Skills

    Effective Time Management

    Skilled Class 1 Driver

    Commitment to Customer Satisfaction

    Meticulous Attention To Detail

    Trustworthy in Collaborative and Solo Projects

Timeline

Driver, Warehouse Duties

Reece Plumbing
11.2017 - Current

Warehouse Manager

Firewatch New Zealand
05.2011 - 11.2017

Production Supervisor

Aquaknight Industries
12.2005 - 05.2011

Inventory Coordinator

ADHB Pharmacy
01.1996 - 09.2005

Massey High School

St Peter's College
Neville Patrick Higgins