NEWTON ROWE

Some of my responsibilities in this roll include, customer service and care, sales duties, staff care and management, stocktake control. I am also a key holder and with this i share the responsibility of open and closing the store, banking is also included in this.

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

• Answered incoming telephone calls and scheduled appointments for clients.
• Built strong and lasting rapport with clients through consistent delivery of requested services.
• Styled hair according to customer preferences.
• Consulted with clients to assess personal style preferences and unique needs.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Completed safety training and certifications to minimize risk of infection or injury to customers.

• Acted as head chef when required to maintain continuity of service and quality.
• Planned and directed high-volume food preparation in fast-paced environment.
• Maintained up-to-date knowledge of current culinary trends and techniques.
• Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
• Assisted with menu development and planning.
• Set up and broke down kitchen for service.

• Maintained well-organized mise en place to keep work consistent.
• Rotated stock to use items before expiration date.
• Trained and mentored kitchen staff to perform tasks under pressure.
• Planned and directed high-volume food preparation in fast-paced environment.
• planning staff rosters
• stocktake and ordering necessary products and equipment