Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ngahuia Lawrence

Whangamata,WKO

Summary

Dynamic and adaptable professional with a proven track record in meat preparation and customer service excellence, notably at Ricky Bowen. Skilled in safe food handling and effective communication, I significantly enhanced food safety oversight and customer satisfaction. Demonstrated exceptional teamwork and problem-solving abilities, contributing to continuous improvement and operational efficiency.

Overview

5
5
years of professional experience

Work History

Butchers Assistant

Ricky Bowen
05.2023 - 02.2025
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Packaged and labeled meat items in preparation for sale to customers.
  • De-boned and ground meat to prepare cuts and portions for sale.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.

Takeaways Assistant

Maggie
03.2022 - 12.2022
  • Assisted team members with daily administrative tasks, enhancing office efficiency.
  • Managed correspondence and communication to ensure timely responses and follow-ups.
  • Improved office organization by implementing an efficient filing system.
  • Scheduled meetings and appointments for smooth daily operations.
  • Provided support to senior staff with project coordination to ensure deadlines were met.
  • Handled travel arrangements for executives, ensuring all logistics were in place.
  • Supported customer inquiries, improving satisfaction with prompt responses.
  • Assisted in preparing presentation materials for meetings and conferences.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Boosted team productivity with regular preparation of detailed reports and presentations.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Seasonal Worker

Billy Singh
01.2020 - 10.2022
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Adapted quickly to new tasks and maintained efficiency in a fast-paced environment.

  • Demonstrated a consistently positive and approachable demeanor, fostering a welcoming environment for colleagues and customers.
  • Adapted to various tasks and schedules to meet seasonal demands efficiently.

Education

Te Kura O Te Orini Ki Ngati Awa
Coastlands

Skills

  • Customer service
  • Meat weighing and labeling
  • Customer service abilities
  • Concentration
  • Safety practices
  • Safe food handling
  • Food safety
  • Deboning meat
  • Hand-eye coordination
  • Sanitation practices
  • Meat inspection
  • Food presentation
  • Meat cutting
  • Product presentation
  • Efficient precision
  • Meat preparation
  • Supplies maintenance
  • Waste reduction
  • Recipe development
  • Temperature control
  • Machinery maintenance
  • Following regulations
  • Sales
  • Food safety oversight
  • Multitasking and prioritization
  • Meat packaging
  • Weighing, measuring & estimating
  • Portion sizing
  • Recordkeeping and bookkeeping
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication

Timeline

Butchers Assistant

Ricky Bowen
05.2023 - 02.2025

Takeaways Assistant

Maggie
03.2022 - 12.2022

Seasonal Worker

Billy Singh
01.2020 - 10.2022

Te Kura O Te Orini Ki Ngati Awa

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Ngahuia Lawrence