Ngam Tere
Hastings,Hawke’s Bay
Summary
Structured housekeeper enthusiastically completes cleaning tasks and offers skills in light maintenance. Multitasking and attentive individual willing to work any available shift. Excellent team worker who cooperates to complete large jobs quickly.
Overview
3
3
years of professional experience
Work History
Holiday Retreats Housekeeper
Black Barn
Kahuranaki, Hastings
10.2024 - Current
- Reported damage or theft of properties to management.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaning: Thoroughly clean and sanitise the property , ensuring a welcoming environment.
- Bathroom Maintenance: Ensure all bathrooms are spotless, replenishing toiletries and towels as needed.
- Linen Management: Change bed linens and towels, ensuring they are fresh and neatly arranged.
- Inventory Management: Monitor cleaning supplies and report shortages to the supervisor.
- Guest Interaction: Provide friendly service to guests, addressing requests or concerns promptly.
- Laundry Duties: Assist with washing, drying, and folding linens and towels as required.
- Safety Compliance: Follow safety and sanitation protocols to ensure a safe environment.
- Maintenance Reporting: Report maintenance issues or damages in guest rooms or common areas.
- Deep Cleaning Tasks: Perform scheduled deep cleaning tasks, such as wall & ceiling cleaning.
- Check-Out Procedures: Prepare rooms for new guests by ensuring they are clean and well-stocked.
- Team Collaboration: Work closely with other staff to ensure a seamless guest experience.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Organized closets with hangers for guests' clothing items.
- Sorted and counted linens and organized in storage areas.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Reported any maintenance issues or damage to supervisors immediately.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Used cleaning chemicals following proper guidelines.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Disinfected telephones, light switches and other frequently touched objects.
- Scrubbed kitchen appliances, countertops and fixtures.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Assisted in laundry services including washing, drying, and folding linens.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
Executive Housekeeper
Craggy Range Winery Ltd
Tukituki
07.2023 - 09.2024
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked vehicles with bed linen and bathroom supplies. Breakfast provisions for everyday cleans & services.
- Polished fixtures to achieve professional shine and appearance.
- Conducting guest room cleaning, restocking amenities and inventory management.
- Common Area Upkeep: Maintain cleanliness in public areas, including lobbies and recreational spaces.
Housekeeper
Black Barn Riverside
Tukituki
04.2023 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Maid/Cleaner
Meticulous Maids HB
Hastings
10.2022 - 03.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged positively with residents while cleaning apartments and common areas.
Cleaner
Ocs Cleaning Service
Hastings , Hawkes Bay
02.2022 - 10.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Diploma In Early Childhood Education -
The Open Polytechnic
2010
Skills
- Cleaning Procedures
- Productivity and Time Management
- Active Listening
- Time Management
- Critical Thinking
- Complex Problem-Solving
- Window Washing
- Supply Stocking
- Restroom Detailing
- Restroom Servicing
- Window Cleaning
- Supply Replenishment
- Trash Collection and Disposal
- Sweeping and Mopping
- Sorting and Washing Laundry
- Relationship Building
- Upholstery Cleaning
- Kitchen Cleaning and Dishwashing
- Cleaning Bathrooms
- Mopping and Sweeping
- Detail-Oriented
- Window Blind Dusting
- Housekeeping
Timeline
Holiday Retreats Housekeeper
Black Barn
10.2024 - Current
Executive Housekeeper
Craggy Range Winery Ltd
07.2023 - 09.2024
Housekeeper
Black Barn Riverside
04.2023 - 06.2023
Maid/Cleaner
Meticulous Maids HB
10.2022 - 03.2023
Cleaner
Ocs Cleaning Service
02.2022 - 10.2022
Diploma In Early Childhood Education -
The Open Polytechnic
Similar Profiles
Samantha SierpinskiSamantha Sierpinski
Owner at The Little Black BarnOwner at The Little Black Barn
Debra DownsDebra Downs
Customer Care Specialist - Seasonal at Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West ElmCustomer Care Specialist - Seasonal at Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West Elm
JOSHUA PLACERJOSHUA PLACER
Head of STORES at Alshaya - Home Furnishings Division (Pottery Barn, Pottery Barn Kids, West Elm, & William Sonoma)Head of STORES at Alshaya - Home Furnishings Division (Pottery Barn, Pottery Barn Kids, West Elm, & William Sonoma)
Vinnie WilliamsVinnie Williams
Freezer Worker at PaknsaveFreezer Worker at Paknsave
Jakob WithnallJakob Withnall
Kitchen Hand & Food Preperation at Knuckles LTDKitchen Hand & Food Preperation at Knuckles LTD