Ngareta Joyce
Auckland
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
Project and Customer Coordinator
SolarZero
03.2023 - 12.2024
- Coordinated cross-functional projects to ensure alignment with compliance standards and corporate goals.
- Produced detailed reports for executives, highlighting project status, risks, and outcomes.
- Maintained comprehensive records of project documentation and legal correspondence for audit readiness.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Managed high-volume calls, ensuring timely responses to customer requests.
Office and Administration Manager
Starship Foundation
10.2022 - 03.2023
- Directed administrative functions and established internal controls for financial reconciliations and recordkeeping.
- Managed office logistics while updating policies and ensuring compliance across departments.
- Collaborated with executives and stakeholders to implement strategic enhancements to administrative systems.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Completed bi-weekly payroll for employees.
Program Coordinator
Watercare Services Ltd
01.2022 - 10.2022
- Streamlined processes and implemented automation tools, enhancing system efficiency.
- Developed comprehensive training materials for new applications, boosting employee proficiency.
- Facilitated communication between end-users and technical support teams to ensure timely issue resolution.
- Improved overall team performance through regular training sessions focused on enhancing technical skills and teamwork abilities.
- Leveraged advanced software tools for accurate forecasting, scheduling, budgeting, risk assessment, and resource management in project planning efforts.
Planning Coordinator
AsureQuality
01.2020 - 06.2021
- Developed audit schedules and generated financial reports for senior management.
- Engaged with shareholders and key stakeholders to align business objectives.
- Ensured compliance with statutory planning processes and requirements.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Personal Assistant
Jarden Securities Ltd
05.2019 - 12.2019
- Provided high-level executive support including diary management, legal compliance tracking, and internal reporting.
- Handled confidential correspondence and drafted reports and presentations for leadership teams.
- Coordinated payroll, HR processes, and performance metrics reporting.
Tendering and Supply Coordinator
Watercare Services Ltd
01.2017 - 05.2019
- Drafted and administered commercial tender documents ensuring legal accuracy and deadline compliance.
- Reviewed contracts for risks and pricing accuracy, and supported regulatory reviews in the construction sector.
- Worked closely with procurement and legal teams to manage supplier agreements and disputes.
HR Administrator
Watercare Services Ltd
01.2016 - 01.2017
- Maintained legal records for employee documentation, ensuring compliance with employment legislation.
- Supported internal audits and provided executive-level HR reporting.
- Coordinated contracts, reference checks, and onboarding processes according to best HR practices.
- Updated HR database with new employee information and changes in benefits.
- Conducted regular audits of personnel files and HR databases to ensure accurate record-keeping.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
Stage Manager & Events Coordinator
Kiwikrew
01.2014 - 01.2016
- Oversaw event logistics, budgeting, and compliance with safety and operational standards.
- Led multidisciplinary teams and maintained financial controls for live productions and public events.
- Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
- Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
- Collaborated with directors and producers to achieve desired artistic vision for productions.
- Worked with director to develop effective use of rehearsal times.
Education
Postgraduate Diploma in Business -
Auckland University of Technology
Auckland12.2021
Diploma in Business Management -
Te WānangaAotearoa
Auckland01.2017
Bachelor of Arts -
University of Auckland
Auckland01.2014
Skills
- Integrity and Accountability
- Teamwork and Collaboration
- Adaptability and Resilience
Languages
English
Māori
Timeline
Project and Customer Coordinator
SolarZero
03.2023 - 12.2024
Office and Administration Manager
Starship Foundation
10.2022 - 03.2023
Program Coordinator
Watercare Services Ltd
01.2022 - 10.2022
Planning Coordinator
AsureQuality
01.2020 - 06.2021
Personal Assistant
Jarden Securities Ltd
05.2019 - 12.2019
Tendering and Supply Coordinator
Watercare Services Ltd
01.2017 - 05.2019
HR Administrator
Watercare Services Ltd
01.2016 - 01.2017
Stage Manager & Events Coordinator
Kiwikrew
01.2014 - 01.2016
Postgraduate Diploma in Business -
Auckland University of Technology
Diploma in Business Management -
Te WānangaAotearoa
Bachelor of Arts -
University of Auckland
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