Mareta Peni
Onehunga,New Zealand
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Administrative Manager
Glue Guru International Limited
04.2021 - Current
- Managed over 50 incoming calls each day with utmost professionalism and knowledgeable service.
- Described product highlights and benefits to help guide purchasing decisions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Used accounting software to prepare weekly and monthly financial reports.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Completed orders and organized product deliveries to meet customer timetables.
- Offered basic technical support for clients on wide range of company products.
Client Services Manager
Gymleader New Zealand
11.2012 - 03.2021
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and management team with related direct reports.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Standardized production procedures, job roles and quality assurance guidelines.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Education
Certificate in Business Studies & Management - Business Administration
Academy New Zealand
Otahuhu, AUK03.2012
High School Diploma -
Tangaroa College
Auckland, AUK11.2011
Skills
- Documentation and control
- Account Reconciliation
- Workflow planning
- Office management
- Scheduling
- Staff Management
- New Process Development
- Process Planning
- Operational Efficiency
- Problem Solving
- Customer Service
- Direct Sales
Timeline
Administrative Manager
Glue Guru International Limited
04.2021 - Current
Client Services Manager
Gymleader New Zealand
11.2012 - 03.2021
Certificate in Business Studies & Management - Business Administration
Academy New Zealand
High School Diploma -
Tangaroa College
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