Dedicated worker passionate about holistic, person-centered care, and integrating kaupapa Māori into practice. Experienced in health monitoring and effective communication with team members, families and ensuring timely responses to patient needs and maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Phoenix House Resthome and Private Hospital Coromandel
Coromandel, Coromandel
03.2019 - 02.2023
Relationship building with not only patients but with their whanau.
Provided Holistic, Person-Centered Care.
Assisted patients with daily living activities and personal care needs.
Maintained cleanliness and organization of patient areas and equipment.
Monitored patient health status and reported changes to nursing staff.
Communicated effectively with patients, families, and team members regarding care needs.
Documented patient information accurately in electronic health records system.
Adhered to safety protocols and infection control procedures consistently.
Maintained a clean work environment by following infection control policies and procedures.
Helped feed residents who are unable to feed themselves due to disability or illness.
Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Provided assistance to patients with activities of daily living, such as bathing and dressing.
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Answered call lights promptly and responded to patient requests in a timely manner.
Supported recreational activities to enhance patient well-being and engagement.
Hospitality Worker
Coromandel Hotel "Top Pub"
Coromandel , Coromandel
11.2018 - 02.2019
Delivered excellent customer service in a fast-paced environment.
Assisted in maintaining cleanliness and organization throughout the hotel premises.
Collaborated with team members to ensure smooth daily operations.
Handled guest inquiries and resolved issues promptly to enhance satisfaction.
Supported event setups, including seating arrangements and catering needs.
Conducted inventory checks and restocked supplies as needed for service areas.
Served food and drinks to customers in a timely manner.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Provided customer service to ensure satisfaction throughout their dining experience.
Managed food and beverage orders efficiently for restaurant and bar areas.
Education
Health And Wellbeing Level 2 - Healthcare
Careerforce
Coromandel
07-2021
High School Diploma -
Te Wharekura O Manaia
Coromandel, NZ
11-2018
Bachelor of Nursing - Healthcare
University of Waikato
Hamilton, NZ
Skills
Patient care
Electronic health records
Infection control
Health monitoring
Daily living assistance
Patient relationship management
Team collaboration
Conflict resolution
Safety protocols
Effective communication
Attention to detail
Time management
Problem solving
Emotional intelligence
Multitasking Abilities
Patient observation
Adaptability and flexibility
CPR certified
Patient-focused care
Reliability
Team building
Clinical documentation
Languages
English
Professional
Te Reo Maori
Professional
Certification
Health and Wellbeing Level 2
Snorkle and Dive Safety Level 2
Timeline
Health Care Assistant
Phoenix House Resthome and Private Hospital Coromandel