Summary
Overview
Work History
Education
Skills
Timeline
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Ngere Charlie

Porirua,Wellington

Summary

Driven Lash Artist with a proven track record at Wispy, Hybrids, Megavolumes, Etc, enhancing client satisfaction and expanding the clientele base through exceptional lash extension services and meticulous attention to hygiene and sanitation. Skilled in social media marketing and client relations, consistently boosting salon revenue and maintaining outstanding client retention. Knowledgeable Desired Position with comprehensive background in lash artistry. Demonstrated excellence in delivering high-quality lash extensions and maintaining client satisfaction through personalized consultations. Proven ability to combine technical skills and creativity to enhance clients' natural beauty. Beauty professional with strong background in lash artistry, known for maintaining high standards and achieving exceptional results. Adept at creating customized lash designs that enhance clients' features and boost their confidence. Reliable team player with ability to adapt to changing needs and ensure client satisfaction, utilizing advanced techniques and keen eye for detail. Experienced with applying precise and customized lash extensions. Utilizes advanced techniques and client consultations to achieve desired results. Knowledge of maintaining high standards of hygiene and client care, ensuring safe and satisfying experience. Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Hardworking Job Title bringing Number+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

15
15
years of professional experience

Work History

Lash Artist

Wispy, Hybrids, Megavolumes, Etc
10.2016 - Current
  • Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
  • Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
  • Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
  • Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
  • Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
  • Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
  • Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
  • Improved appointment efficiency through effective time management while ensuring high-quality results for each client.

Customer Service Representative

Dealing With Clients, Booking and Confirmation, Makingthemfeelandlookgood
02.2016 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Beauty Therapist Trainee

Waxing, Facials Etc
02.2010 - 12.2012
  • Streamlined appointment scheduling process by efficiently managing time slots according to availability and demand for services.
  • Increased client referrals by fostering strong relationships with customers through excellent communication skills and genuine empathy towards their needs.
  • Boosted salon revenue with upselling suitable products and services to clients during their visits.
  • Prioritized safety by adhering to strict hygiene standards during all treatments while also educating clients about potential risks or precautions related to specific procedures or products used during their appointments.
  • Fostered client trust and loyalty by maintaining strict confidentiality regarding personal information and treatment preferences, ensuring a comfortable environment for all clientele.
  • Improved customer retention rate by offering personalized skincare recommendations and follow-up appointments.

Education

Lash Tech - Lash Techician

Renee Kainuku
Porirua
03.2016

Level 4 Diploma - Beauty Therapist

Weltec
Wellington, WGN
12.2012

Business - Business

Whitireia
Porirua, WGN
12.2011

Level 4 Diploma - Beautician

Whitireia
Porirua, WGN
02.2011

Skills

  • Social Media Marketing
  • Classic Lash Extensions
  • Volume Lash Extensions
  • Allergy awareness
  • Tinting and Coloring
  • Precision Lash Application
  • Efficient Lash Mapping
  • Lash Removal Techniques
  • Eyelash Extension Aftercare
  • Advanced Lash Techniques
  • Proper Lash Isolation
  • Expert Lash Styling
  • Mega Volume Lashes
  • Hygiene and Sanitation
  • Patience and Calmness
  • Safe Adhesive Handling
  • Steady Hand Coordination
  • Appointment Scheduling
  • Lash and eyebrow maintenance
  • Workspace Organization
  • Waxing treatments
  • Tool, Equipment, and Surface Sanitizing
  • Clear Communication
  • Waxing services
  • Outstanding client retention
  • Eyebrow Shaping
  • Payment Processing
  • Facial Hair Removal
  • Scalp Massage
  • Dye and Tint Application
  • Customer Relations
  • Product Sales
  • Product and service solutions
  • Service Upselling

Timeline

Lash Artist

Wispy, Hybrids, Megavolumes, Etc
10.2016 - Current

Customer Service Representative

Dealing With Clients, Booking and Confirmation, Makingthemfeelandlookgood
02.2016 - Current

Beauty Therapist Trainee

Waxing, Facials Etc
02.2010 - 12.2012

Lash Tech - Lash Techician

Renee Kainuku

Level 4 Diploma - Beauty Therapist

Weltec

Business - Business

Whitireia

Level 4 Diploma - Beautician

Whitireia
Ngere Charlie