Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ngoc Yen Dau

30 Diorella Drive, Clover Park, Manukau, Auckland,New Zealand

Overview

3
3
years of professional experience

Work History

Work Placement Caregiver

CHT St Christophers Care Home
03.2025 - 05.2025

Homecare Support Worker

Huakina Development Trust
02.2025 - Current
  • Personal care
  • Household management
  • Verbal and written communication
  • Relationship building: building relationship with residents and dealing with aggression
  • Time management
  • Direct resident care
  • Adaptability in multiple working and studying environments
  • Cultural competency through interacting with residents

Healthcare assistant trainee

Social and Community Service level 4
06.2024 - Current
  • Personal care for residents such as showering, grooming, dressing caring and maintaining high personal hygiene, and assisting in toileting.
  • Using an electric mobile hoist.
  • Working together with MDT/IDT and family daily.
  • Cultural competency in the context of Maori wellbeing.
  • Adaptable, approachable, helpful attitude, relationship-building.
  • Effective communication and engagement.

Receptionist/Bartender

Genghis Khan
01.2022 - Current
  • Time, pressure, and focus management: Dividing work to ensure service within the specified timeframe.
  • Collaborated with a manager to welcome customers and ensure alcohol safety codes.
  • Regularly working in a fast-paced environment: Assisting over 150 customers and preparing 20+ drinks per night.
  • Handling incoming calls for booking purposes.
  • Cohesive collaboration with colleagues in different departments (bar and kitchen).
  • Technology use of Microsoft, Excel and an electric mobile hoist.
  • Keeping reception and common areas clean and tidy, removing trash and straightening magazines and couches.
  • Maintaining confidentiality of sensitive information obtained through job duties.

Education

NCEA level 4 -

NZSE School
Auckland, NZ
05-2025

NZQA Unit Standard 6401 & 6402 -

Foundation First Aid
Auckland, NZ
04-2025

NCEA Level 3 -

Papatoetoe High School
Auckland, NZ
10-2023

Skills

    Customer Service & Care giver
    Good at problem solving to work well under pressure
    Excellent Communication Skills
    Co-ordination and teamwork
    Excellent at time management
    Excellent in working with vulnerable people in different ways
    Providing support during daily activities
    Give resident with disability the support they needed to develop and maintain there independence
    Good at observation and attention to details
    Advanced Systems & Analytical Skills
    Planning & Organizing
    Microsoft Office Suites Programmers (eg, Power Point, Word Excel)

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Work Placement Caregiver

CHT St Christophers Care Home
03.2025 - 05.2025

Homecare Support Worker

Huakina Development Trust
02.2025 - Current

Healthcare assistant trainee

Social and Community Service level 4
06.2024 - Current

Receptionist/Bartender

Genghis Khan
01.2022 - Current

NCEA level 4 -

NZSE School

NZQA Unit Standard 6401 & 6402 -

Foundation First Aid

NCEA Level 3 -

Papatoetoe High School

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