Nguyen Diem Ngan Ho
Wellington
Summary
Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
Work History
Duty Manager
Thanh Thanh
07.2018 - 08.2022
- Crafting and publishing product advertising posts via platforms such as Facebook and Zalo.
- Responded to customer concerns by providing friendly, and knowledgeable support via phone and email.
- Assessing and drafting contracts for supplying goods to local schools, banks, and hospitals.
- Inputting goods data and determining optimal selling prices.
- Supervising the store's financial transactions, including revenue and expenditure management.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Managing debt and making payments for suppliers.
- Researching and negotiating prices with wholesale suppliers.
Intern
Vietnam Prosperity Joint Stock Commercial Bank
01.2018 - 03.2018
- Verifying customers' financial records for accuracy
- Familiarizing with bank interest rate rules
- Reviewing and stamping documents, and obtaining management signatures as needed
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
Education
Master of Marketing -
AUT - Auckland University of Technology
New Zealand02.2024
Bachelor of Finance And Banking -
UEH - University of Economics Ho Chi Minh
Viet Nam01.2018
Skills
- PowerPoint, Word, Excel, Canva, Google Ads, Google Analytics
- Time Management
- Customer Service
- Teamwork and Collaboration
- Problem Resolution
- Decision-Making
Languages
Vietnamese
English
Timeline
Duty Manager
Thanh Thanh
07.2018 - 08.2022
Intern
Vietnam Prosperity Joint Stock Commercial Bank
01.2018 - 03.2018
Master of Marketing -
AUT - Auckland University of Technology
Bachelor of Finance And Banking -
UEH - University of Economics Ho Chi Minh
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