NGUYEN KY TUONG MA
Wellington,WGN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Support Worker position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Volunteer Health Care Assistant
Eliven Positive Ageing Service
57 Wai-iti Crescent Woburn , Lower Hutt 5010
03.2024 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Chef
Rock Yark Restaurant
18 Allen Street , Te Aro , Wellington 6011
07.2023 - 04.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Collaborated with staff members to create meals for large banquets.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Coordinated with team members to prepare orders on time.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Education
Associate of Science - English
Ho Chi Minh City University of Foreign Languages
Viet Nam09.2016
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Mobility Assistance
- Care Monitoring
- Oral Hygiene
- Medication Administration
- Meal Preparation
Languages
English
Professional Working
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Japanese
Full Professional
Timeline
Volunteer Health Care Assistant
Eliven Positive Ageing Service
03.2024 - Current
Chef
Rock Yark Restaurant
07.2023 - 04.2024
Associate of Science - English
Ho Chi Minh City University of Foreign Languages