Nhi Ha
Auckland,AUK
Summary
I am a final-year student studying International Business and Public Relations, currently enrolled in a program that provides a comprehensive understanding of global markets, strategic communications, and intercultural relations. My background in customer service has honed my ability to address client needs promptly and effectively. Embodied great interest in the intersection of business and communication, recognizing the importance of effective communication in navigating the complexities of international business environments. I am eager to apply my skills and knowledge in a practical setting through an internship that offers hands-on experience and the opportunity to contribute to meaningful projects.
Overview
4
4
years of professional experience
Work History
Banquet Attendant
The Hotel Britomart
Auckland, New Zealand
07.2023 - Current
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Display and align closely with the company's sustainable values.
Tutoring Assistant
KamPark Academy
Hanoi, Vietnam
12.2023 - 02.2024
Tutoring Assistant for Debating and Presentation course at KamPark Academy, focusing on teaching various communication and practical skills in English to students. Elevate students critical thinking on different concepts and assisted them with useful study methods to enhance academic performance.
- Evaluated student performance and provided feedback to parents, teachers, and administrators.
- Developed creative teaching methods to increase student engagement with subject matter.
Restaurant Waitress
Yaruki Japanese Restaurant
Auckland, New Zealand
12.2021 - 07.2023
- Providing excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Bussed and reset tables to keep dining room and work areas clean.
International Student Ambassador
Long Bay College
Auckland, New Zealand
03.2020 - 11.2021
- Collaborated with students overseas to promote school engagement.
- Conducted relationships with new international students and responded to requests for information.
Auckland Marathon Fundraising
ASB Bank
Auckland, New Zealand
10.2019 - 10.2019
- Gained local volunteering experience and develop strong commitment to community service.
Education
School of Business - International Business - Public Relations
Massey University
Albany, NZ11.2024
High School Diploma -
Long Bay College
Auckland, NZ11.2021
Skills
- Teamwork and Collaboration
- Customer Needs Assessment
- Communications Strategies
- Community Engagement
- Service Optimization
- Project Coordination
- Marketing Campaigns
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
French
Limited
Chinese (Mandarin)
Limited
Timeline
Tutoring Assistant
KamPark Academy
12.2023 - 02.2024
Banquet Attendant
The Hotel Britomart
07.2023 - Current
Restaurant Waitress
Yaruki Japanese Restaurant
12.2021 - 07.2023
International Student Ambassador
Long Bay College
03.2020 - 11.2021
Auckland Marathon Fundraising
ASB Bank
10.2019 - 10.2019
School of Business - International Business - Public Relations
Massey University
High School Diploma -
Long Bay College
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