Nhu Vo

• Process daily sales and orders, arranging freight distribution
• Customer service, handling customer’s complaints.
• Processing, handling and distributing all required documents in the export area
• nitiating actions when changes are required, using initiative and being proactive
• Ensuring all documentation and appropriate compliance obligations are met
• Raise Electronic certificate ( from Ecert to Health cert)
• OMAR knowledge to ensure compliance with New Zealand and international regulatory requirements
• Daily production receipting, check against BOM variance
• Organise Stocktake schedules and reconcile full stocktakes on weekly and Monthly basis
• Working closely with accounts team for financial reporting, disclosing any discrepancies that incurs.
• Involve with management meetings on company improvement and project plans.
• Assist with local and overseas purchasing

Achievements:

• Successfully completed EDI exchange project, which cuts down on data entry labour which saved company 8 hours/ week
• Source alternative transport providers which cuts down company airfreight expense down by 50% and increase customer service level to meet company’s KPI
• Discover BOM variances over 1 year period of time which reviewed company true cost for future costings.
• Maintain to pass MPI audit on export documentation which was previously unachievable.

• Payroll and PAYE
• Monthly P&L and forecasting
• Annual Reports
• Accounts payable processing and reconciliations
• Receivables and credit control
• Bank reconciliation
• Placing orders with local suppliers
• Assisting with overseas purchasing
• Update monthly sales reports

Achievements:

• Accurately reviewed the company's financial position which enables to cut down expenses. Always keeping management up to date
• Analysed and resolved invoice payments' transaction-related matters.
• Acted as the most trusted and skilled point of contact for all internal cash management inquiries.
• Taking on colleague's duties during company restructure.

• Preparing pro-forma invoices
• Liaising with customers’ accounts to manage customer balances, and prepare forecasts of value to ship
• Update wholesale reports: weekly/monthly sales overview, highlighting slower stock
• Accounts Receivable; credit control
• Maintaining and building customer relationships
• Keying customer orders, ensuring the right prices are charged
• Managing, arranging and documenting customer shipments and invoices
• Monthly stock taking
• Managing sales and stocks on consignments
• Assisting with overseas purchasing

Achievements:

• Discovered and corrected discrepancies in customer's accounts for stocks on consignments for nearly two years unaccounted.
• Self - learning accounting system and created a coding system for stocks, resulted in faster invoicing and searching engine.
• Created multiple reports utilising Microsoft excel skills to help in management decision making.