Summary
Work History
Education
Skills
Timeline
Generic

Nia Te Tau

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Work History

Cleaner

CleanR Services
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Supervisor

Uncle Bills
  • Opening and closing store.
  • Achieved results by working with staff to meet established targets.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.

Shop Assistant

Milson Pharmacy
  • Maintained clean and organized shop floor, optimizing space for ease of customer navigation.
  • Monitor customers blood pressure
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Developed strong product knowledge, effectively educating customers on features and benefits.

Education

Completed both NCEA level 1, NCEA level 2 -

Whanganui Girls College

Completed a Beauty and Hairdressing course in 2020, 2021 -

UCOL

Skills

  • Money handling abilities
  • Store maintenance
  • Stock management
  • Key holder experience
  • Reliability and punctuality
  • Customer Service
  • Attention to Detail
  • Organization
  • Goal-Driven

Timeline

Cleaner

CleanR Services

Supervisor

Uncle Bills

Shop Assistant

Milson Pharmacy

Completed both NCEA level 1, NCEA level 2 -

Whanganui Girls College

Completed a Beauty and Hairdressing course in 2020, 2021 -

UCOL

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