Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS COLE

Auckland,Avondale

Summary

At the age of 19, I have almost 5 years of work experience in customer service and aviation.

Two years of experience in a customer-facing role as a seafood assistant, serving, cleaning, and preparing fish for individuals.

Currently, I am an aircraft cleaner with almost 3 years of experience in this line of work. Cleaning, restocking, and dressing aircraft for its next flight.

Overview

4
4
years of professional experience

Work History

Aircraft Cleaner

Air New Zealand
Mangere, Auckland
10.2023 - Current

Manger: Roger 021 974 702

  • Helped with making the interior of an aircraft presentable for upcoming flights.
  • Wiped and sanitized tray tables, screens, seats and galleys.
  • Cleared seats of rubbish, and crossed seatbelts for presentation.
  • Placed pillows and blankets on each seat.
  • Fast-paced and pressured environment.
  • Reported any damages or maintenance needs to supervisors.
  • I gained a lot of knowledge about the layouts of each Air New Zealand aircraft's floor plan, so I can guide myself without any issues.

Seafood Assistant

PAKnSAVE
Mt Albert
11.2021 - 08.2023

Manager: Bo Zhang 021 578 099

  • Assisted customers in choosing different options of seafood while also explaining the differences between the choice.
  • resolved issues with seafood quality or availability.
  • Stocked and organized shelves as well as display cases.
  • Operated scales and labeling. equipment to ensure accurate pricing for seafood items.
  • Kept the department clean by mopping floors, sanitizing benches.
  • Handled challenging customers with positivity and patience.

Education

NCEA Level 2 -

Avondale College
Avondale, NZ
04-2023

Some College (No Degree) - Automotive Engineering Level 3

Skills Update
Henderson, NZ

Skills

  • I am able to guide myself around the aircraft and have knowledge of where everything is
  • Work hard in fast-paced environments
  • I am able to manage challenging customers
  • I am excellent at meeting new people
  • Confident and always positive to everyone
  • Experience in both aviation and customer service roles

Timeline

Aircraft Cleaner

Air New Zealand
10.2023 - Current

Seafood Assistant

PAKnSAVE
11.2021 - 08.2023

NCEA Level 2 -

Avondale College

Some College (No Degree) - Automotive Engineering Level 3

Skills Update
NICHOLAS COLE