Nicky Hollings
Hilltop
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Hr Site Manager
Gourmet Mokai
05.2022 - Current
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, new workers, processed all their onboarding documents.
- Oversaw all daily office operations and equipment maintenance.
- Assumed responsibility for personnel deployed to work site.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Handled confidential information with discretion, ensuring data privacy for employees
- Verified timekeeping records and handled any discrepancies with employees.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Streamlined procurement processes, ensuring timely availability of materials and equipment while maintaining budget control.
- Brought onboard over 100 staff and brought in over 30 staff from overseas
Owner
Canoe and Kayak and the Roof Rack Centre
01.2018 - 10.2022
- Staff management
- Team development
- Health and Safety
- Building relationships within the community
- Marketing and business development
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Social Worker
Visions of a Helping Hand
07.2020 - 05.2022
- Advocacy
- Supporting people into housing
- Supporting people back to work
- Face to face counselling
- Conflict resolution
- Building and maintaining relationships in the community with other agencies
- Board correspondence, statistics for Ministry of Housing
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Northern Outreach Worker
Haemophilia Foundation of New Zealand
01.2015 - 01.2018
- Developing workshops and camps for the Bleeding community; this covered ages 0-94, with different physical abilities, adjusting and working through any challenges that this might have entailed
- Looking for different funding streams to make Camps and workshops happen
- Implementing Health and Safety, meeting the legal requirements for having any staff or volunteers working with children
- Maintaining relationships with Doctors, medical advisors, drug companies
- Advocating and supporting people with their diagnosis, face to face counselling, either in their homes, or wider community
- Hospital visits
- I have been an international guest speaker on a number of occasions at NACCHO Conference (National American Children’s Camps Haemophilia Organisation) in Arizona about challenges and advances HFNZ have made in camps and workshops in New Zealand
- Maintaining boundaries, daily notes, building relationships with other organisations
- Oranga Tamariki, ACC, DHBs, Work and Income etc
Group Facilitator / Counsellor
Wings Trust
01.2004 - 01.2015
- Plan, prepare and run groups of up to 50 adults, averaging twice per week
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Use knowledge of group dynamics and leadership in order to keep the group on track, motivate participation of all group members and achieve programme goals and objectives
- Use communication skills to patiently work through issues and manage challenging behaviours and disruptive influences
- Provide face to face therapeutic counselling sessions for both male and female clients, averaging ten per week
- Attend regular case management and review
- Prepare monthly reports for management
- Advocate for clients in Court, with the Probation Service, CYPHs and Ministry of Health
- Keep up to date with current theories and practice and maintain working knowledge of programmes used in this organisation
- Maintain professional ethics at all times
- Maintain strict confidentiality of client information.
- Developed programs and activities to help women improve attitudes towards treatment.
- Managed sensitive information responsibly, maintaining strict confidentiality regarding participant backgrounds or issues discussed within the group context.
Education
Spiritual Self Schema Therapy - Applied Psychology
Harvard University
Auckland01.2009
Non Violent Crisis Intervention Instructor - Behaviour Management
Institute Crisis Prevention
Auckland01.2008
Diploma of Counselling -
Weltec
Auckland, AUK01.2007
Auckland Community Skills Certificate -
Unitec
Auckland, AUK01.2003
Skills
- Recruitment
- Onboarding
- Payroll Management
- Performance Management
- Dispute Resolution
- Workplace Culture Development
- Health and Safety Compliance
- Team leadership
Hobbies and Interests
- Mountain Biking
- Skiing
- Travelling
- Home renovation
- Working out at the gym
- Walking my dog
- Spending time with my family
- Cooking
- Reading
Timeline
Hr Site Manager
Gourmet Mokai
05.2022 - Current
Social Worker
Visions of a Helping Hand
07.2020 - 05.2022
Owner
Canoe and Kayak and the Roof Rack Centre
01.2018 - 10.2022
Northern Outreach Worker
Haemophilia Foundation of New Zealand
01.2015 - 01.2018
Group Facilitator / Counsellor
Wings Trust
01.2004 - 01.2015
Spiritual Self Schema Therapy - Applied Psychology
Harvard University
Non Violent Crisis Intervention Instructor - Behaviour Management
Institute Crisis Prevention
Diploma of Counselling -
Weltec
Auckland Community Skills Certificate -
Unitec
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