Nicky Paul
Rangiora
Summary
I am professional with a proven track record at all the work places listed, excelling in administration, customer service and problem-solving. Adept in Office 365 and Xero, I effectively manage multiple projects while fostering teamwork and collaboration. Committed to continuous improvement, I bring strong organizational skills and a friendly attitude to every challenge.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Learning Delivery Adjunct
Open Polytechnic
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Manage time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Owner
Birch Hill Flower Farm
09.2020 - Current
- Manage day-to-day business operations.
- Grow 90% plants from seed at the farm
- Sell to florists, run workshops, and sell direct
- Event and Wedding design
- Belong to the Canterbury Floral Collective
- Xero accounting Software experience
Administration
Cambridge Clinic
06.2023 - 02.2025
- Performed wide-ranging administrative, financial and service-related functions in Office 365, Excel and Xero
- Managed data and correspondence to secure information within the Clinic
- Proofread and formatted documents for accuracy and grammar.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Maintained high levels of organization within the office space
Domestic Insurance Broker
Avon Insurance Brokers
02.2014 - 03.2023
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Managed a large volume of coming calls and emails per day from customers
Education
Bachelor of Science - Linguistics
Canterbury University
Christchurch, NZSkills
- Office Administration
- Communication
- Time Management
- Organisation
- Problem Solving
- Office 365, Excel, Xero, Smartly Payroll
- Team Player
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
Certification
- Financial Advisor - Level 5 (FSP550787)
Timeline
Learning Delivery Adjunct
Open Polytechnic
08.2023 - Current
Administration
Cambridge Clinic
06.2023 - 02.2025
Owner
Birch Hill Flower Farm
09.2020 - Current
Domestic Insurance Broker
Avon Insurance Brokers
02.2014 - 03.2023
Bachelor of Science - Linguistics
Canterbury University
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