Nicola Bigwood
Bay Of Plenty,Rotorua
Summary
Food service professional prepared to deliver high-quality service and enhance dining experience. Proven history of maintaining impeccable standards of cleanliness and organization, ensuring customer satisfaction. Reliable team player known for adaptability and strong focus on achieving results. Expertise in beverage preparation and customer interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Skyline Enterprise
Rotorua
09.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Trained new staff members on company policies and procedures.
Front of House Server
Giovanni’s Restaurant
Rotorua
12.2022 - 08.2023
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Manager
McDonald's
Fairy Springs
10.2021 - 11.2022
Kitchen Hand
Tui Ridge Park
Rotorua
02.2019 - 10.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor Of Laws And Political Science - Law
University of Waikato
Hamilton12.2027
Skills
- Barista trained for over 3 years
- Reliability and punctuality
- Adaptability under pressure
Certification
30/04/2025 2:51 PM
Timeline
Food and Beverage Attendant
Skyline Enterprise
09.2023 - Current
Front of House Server
Giovanni’s Restaurant
12.2022 - 08.2023
Manager
McDonald's
10.2021 - 11.2022
Kitchen Hand
Tui Ridge Park
02.2019 - 10.2021
Bachelor Of Laws And Political Science - Law
University of Waikato