Nicola De Vos

Passionate about simplifying and streamlining lending application and underwriting processes to enhance efficiency.

• Endorsed as High Achiever in 2022.
• Working alongside stakeholders, technical leads, and business users to identify and agree on key aspects of product features.
• Prioritising backlog items according to workstream goals, value uplift, user experience and risk buy down.
• Utilizing data analysis to drive decision-making for design solutions and priorities.
• Identifying gaps in process or workflow which could be addressed with additional automation or tools.

Secondment to support a build squad during the implementation of the simple lending journey solution.

• Coordinated cross-functional teams during times of high workloads or peak periods.
• Provided timely updates on project status and deliverables ensuring all relevant parties are kept informed at all times.
• Facilitated daily stand-up meetings to discuss progress, impediments and plan for the day's tasks.
• Organized sprint planning sessions to ensure team members understand user stories and acceptance criteria.

Demonstrated an extensive track record spanning two decades in business and retail lending, ultimately leading to the appointment as Commercial Manager.

• Developed expertise in operating the Banks frontline lending systems.
• Analyzed financial and credit data to evaluate the creditworthiness of potential borrowers.
• Collaborated with underwriters in order to ensure timely processing of loan applications.
• Maintained relationships with customers by providing ongoing support throughout the life cycle of their loans.