NICOLA JANE DIAMOND
Whangarei,Kensington
Summary
Experienced healthcare professional with a Diploma of Comprehensive Nursing and a strong background in ophthalmology. Throughout my career, I have gained valuable experience in various primary care settings, including ward work, ambulance transfers, and as a Radiology CT Nurse. I have also provided relief support and worked in different roles, such as after-hours and practice nurses within GP clinics. Additionally, I have cared for patients at the end stage of life as an inpatient unit Staff Nurse at North Haven Hospice. I used to work in Staffcare, a busy Occupational Health and Safety Company, where I provide a range of services such as pre-employment medicals, annual health monitoring, and vaccinations. Keen interest in promoting overall health and wellbeing, compassionate and dedicated to delivering high-quality patient care. Possess excellent communication skills and the ability to connect with individuals from diverse backgrounds. Seeking a nursing position to contribute value to the workplace, enhance patient wellbeing, and further develop clinical skills.
Overview
32
32
years of professional experience
Work History
Ophthalmic Nurse
Te Whatu Ora Te Tai Tokerau
04.2023 - 04.2025
- Administered medications and treatments as prescribed by physicians.
- Communicated effectively with a diverse population of patients regarding their eye health, tailoring explanations and instructions to individual needs.
- Assisted in the coordination of patient appointments and follow-ups, ensuring timely care for all patients.
- Provided support during diagnostic testing, including visual field testing, OCT scans, and fundus photography for accurate diagnosis of eye conditions.
- Served as an advocate for patients'' needs within the healthcare system while navigating insurance issues related to their care plan requirements.
- Participated in professional development opportunities to stay current with advancements in ophthalmic nursing practices and technologies.
- Conducted thorough patient assessments to detect early signs of ocular diseases and initiate appropriate management plans.
- Increased patient satisfaction by delivering compassionate and individualized preoperative and postoperative care.
- Enhanced patient care by providing specialized ophthalmic nursing services in a fast-paced clinic.
- Developed strong relationships with patients, fostering trust and open communication in a clinical setting.
- Prepared examination rooms prior to appointments, establishing a welcoming environment that allowed efficient workflow between staff members.
- Streamlined patient flow through effective triage and assessment of urgent eye conditions.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients with vision problems or eye disorders.
- Contributed to quality improvement initiatives within the ophthalmology department by identifying areas for improvement and implementing effective solutions.
- Educated patients on proper eye care techniques, reducing the risk of complications from common eye conditions.
- Assisted ophthalmologists during complex surgeries, ensuring smooth operations and patient safety.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Occupational Health Nurse
Staffcare Ltd
03.2023 - 03.2023
- Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Promoted high level of service to every individual while observing confidentiality rules and company regulations.
- Developed return-to-work plans tailored to individual needs that expedited recovery time after illness or injury.
- Facilitated communication between employees and management regarding occupational health concerns, promoting an open dialogue around workplace safety issues.
- Improved employee health by implementing comprehensive wellness programs and initiatives.
- Educated all employees on flu symptoms, illness prevention, benefits of good hygiene and smoking cessation programs.
- Employed nursing skills to evaluate patient care needs, prioritize treatment and maintain patient flow.
- Coordinated with external healthcare providers to ensure seamless continuity of care for employees receiving treatment outside the workplace.
- Collaborated with interdisciplinary teams to create comprehensive employee wellness programs that addressed physical, mental, and emotional health.
- Provided ongoing health education to employees, fostering a culture of wellness and selfcare.
- Collaborated with physicians or other licensed practitioners to arrange further medical treatment.
- Delivered array of employee health services at company, which included health screenings and immunizations.
- Provided guidance on proper use of personal protective equipment, significantly reducing the risk of exposure to hazardous materials.
- Managed immunization campaigns, significantly reducing the spread of communicable diseases within the company.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Inpatient Suite Staff Nurse
North Haven Hospice
02.2007 - 08.2009
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
Practice Nurse/After Hours Nurse
Primecare Medical Centre
11.1998 - 09.2004
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Participated in professional development activities to stay current on best practices in nursing care delivery methods.
- Educated patients about prescribed medications'' proper use and potential side effects for increased adherence rates and safety measures taken into account.
- Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
- Conducted immunization clinics, contributing to improved community health outcomes through disease prevention efforts.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
- Served as a trusted resource to patients and families, addressing concerns and answering questions related to their healthcare journey.
- Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
- Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
Staff Nurse
Northland Health/NDHB
01.1993 - 02.1998
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
Education
Diploma - Comprehensive Nursing
Northland Polytechnic
01.1992
Skills
- Immediate responder Level 4 Advanced Life Support
- Adolescent to Adult Vaccinator
- Covid Vaccinator
- Cold Chain
- Workplace Drug Testing
- NDHB PDRP Competent
- Venipuncture/Pathology Specimen Collection training
- Audiology update
- Hearing Therapy
- Spirometry update
- Te Tiriti
- Waitangi
- Fundamentals of Asthma and COPD
- Ears made easy
- Worksite safety
- Smoking Cessation
- Preceptor training
- Dry eye management
- Visual field testing
- Visual acuity testing
- Corneal topography
- Optical coherence tomography
- Fundus photography
- Surgical assistance
- Pediatric ophthalmology
- Fluorescein angiography
- Emergency eye care
- Conjunctivitis treatment
- Postoperative care
- Uveitis management
- Ophthalmic assessment
- Intraocular pressure measurement
- Macular degeneration treatment
- Ocular medication administration
- Diabetic eye care
- Patient care
- Compassion and empathy
- Direct patient care
- Infection control measures
- Patient and family advocacy
- Relationship building
- Patient monitoring
- Patient education and counseling
- Patient assessments
Timeline
Ophthalmic Nurse
Te Whatu Ora Te Tai Tokerau
04.2023 - 04.2025
Occupational Health Nurse
Staffcare Ltd
03.2023 - 03.2023
Inpatient Suite Staff Nurse
North Haven Hospice
02.2007 - 08.2009
Practice Nurse/After Hours Nurse
Primecare Medical Centre
11.1998 - 09.2004
Staff Nurse
Northland Health/NDHB
01.1993 - 02.1998
Diploma - Comprehensive Nursing
Northland Polytechnic
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