Nicola O'Shea
Richmond Heights,Taupo
Summary
Dedicated and empathetic professional with years of experience as a Case Manager at The Ministry Of Social Development. Passionate about guiding people in their career paths, leveraging strong interpersonal skills and a deep understanding of social services to empower people to achieve their goals.
Overview
3
3
years of professional experience
Work History
Case Manager
Ministry of Social Development
Taupo, New Zealand
08.2021 - Current
- Provided support and guidance to clients, helping them navigate employment options and access resources.
- Assessed client needs and developed tailored action plans, ensuring alignment with individual aspirations and market demands.
- Collaborated with external agencies and stakeholders to facilitate skill development workshops and job placements.
- Delivered career advice and resources to a diverse clientele, enhancing empathy and confidence.
- Maintained up-to-date knowledge of labor market trends and vocational training opportunities to inform clients effectively.
Skills
- Critical thinking
- Community resources
- Team collaboration
- Empathy and compassion
- Client empowerment
- Communicator
Professional Development
- Small Business and Project Management
References
Available on request from:
Dominic Bowden: Specialist Tangata Whenua at Contact Energy
Darlene Rastrick: Regional Commissioner for Social Development MSD
Hildegardt Young: Ministry of Education
Timeline
Case Manager
Ministry of Social Development
08.2021 - Current
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