Nicola Russell

Key Responsibilities

• Direct reports - 5- 9: Indirect reports 55+
• Portfolios

- all clinical services (nursing, allied health, self management programmes, Access &

Choice team)

- Health Care Home Programme

- Health Pathways

- Learning and Development

- Clinical Digital and Clinical Governance Committee Ex -Officio.

- responsibility for all contractual financial report requirements across the

organisation

• Member of the Senior Leadership Team
• Supported Chief Executive to enact and achieve prioritised outcomes in the THINK Hauora strategic plan.
• Supported the THINK Hauora Board and its Sub-Committees’ appraisal of performance, risk and opportunities.
• Developed and maintained mutually respectful relationships with key stakeholders to ensure optimal engagement, trust and communication to maintain a culture of inclusivity and partnering.
• Ensured critical projects improved equity of outcomes.
• Contributed to the strategic direction and intent of THINK Hauora, leading the ongoing development of THINK Hauora’s clinical services
• Provision of competent and able leadership and management of all projects, programmes, services, contracts and relationships within the Clinical Quality work programme.

• Key responsibilities:
• Direct reports – 9
• Lead Network Development Team to implement key imperatives of the organisation strategic plan, whilst meeting the operational needs of PHC Providers across the network, including

- Evaluation of best practice processes and systems to promote clinical

and financial sustainability

- Monitoring changes in the health environment to identify evolving

risks and opportunities that may impact primary healthcare and PHC

providers

- Change management leadership and support for the team and stakeholders

- Developing trusted relationships with PHC Provider key decision makers

- Provision of solutions (tools and systems) that ensure PHC Providers understand

their obligations under the Back to Back Agreement

- Supporting PHC Providers to access, understand and manage data

Key achievements:

- successful roll out of a cloud-based PMS solution to the general practice network

- ensuring agreed milestones of the consortium contract were reached

- increased uptake and use of the Shared Electronic Health Record

- increased participation of the network in the Health Care Home programme

- successful rollout of Health Pathways in the MidCentral district

- development of Quality Improvement Plans across the practice network

- redesign and simplification of POAC programme processes

- successful roll out of an e-claims tool across the network

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Key responsibilities:

• Nil direct reports
• Integrated service improvement and development
• Development, coordination, implementation and evaluation of clinical governance and systems and processes across primary health care services
• Development of ‘hands-on’ quality improvement expertise and coaching at all levels – governance, management, frontline and contracted providers
• Management of the internal quality agenda, ensuring quality improvement understanding and capability within Central PHO (THINK Hauora),
• Leadership for Clinical Governance and the Quality Improvement Framework throughout all levels of the system
• Management of external quality agenda through driving achievement of general practice accreditation standards

· Key achievements

- Implemented whole of organisation mandatory foundation level quality

improvement training

- successful oversight and co-ordination of the general practice

network to achieve mandatory Cornerstone/Foundation Standard

accreditation

- developed team based annual programmes of accountability

outcomes

Key responsibilities

• Nil direct reports
• Developing and maintaining mutually beneficial relationships with assigned general practices and IFHC’s, assisting with process improvements for clinical services being delivered, including long term condition management health targets and local general practice focused projects.

• Post graduate nursing papers, Family Practice (168.718) and Primary Health Care Nursing (168.724)

• Nurse led clinics for sexual and women’s health, first point of care assessment, long term condition management, telephone triage, wound care, clinical mentor for nursing and medical students
• Independent vaccinator
• Registered cervical smear taker.

• Nurse led clinics for sexual and women’s health, first point of care assessment, long term condition management, telephone triage, wound care, clinical mentor for nursing and medical students
• Independent vaccinator
• Registered cervical smear taker.