Summary
Overview
Work History
Education
Skills
References
Voluntary Experience
Education Certifications Professional Development
Timeline
Generic

Nicola Waddell

West Plains ,Invercargill

Summary

Dynamic Court Support Specialist with a proven track record at Southland Help Rape and Abuse Support Centre, excelling in trauma-informed advocacy and culturally responsive referrals. Skilled in community relationships and collaborative support, I leverage strong networks to empower survivors, ensuring their voices are heard and respected in the justice system.

Overview

24
24
years of professional experience

Work History

Court Support Specialist

Southland Help Rape and Abuse Support Centre
Invercargill
06.2023 - Current
  • Trauma-informed advocacy and support for survivors & whānau
  • Liaise with justice professionals, prepare survivors for court
  • In-court/out-of-court support, victim impact statements, aftercare
  • Coordinate culturally responsive referrals

Youth Support Worker

Youth Service
Invercargill
01.2019 - 01.2024
  • Support youth (16–20 years) in education, training, employment, unemployment benefits, budgeting, and overall well-being.

Grader / Machine Operator

Craig Pine Timber Ltd
01.2018 - 01.2019

Processing Assistant

Prime Range Meatworks
01.2017 - 01.2018

Teacher Aide

Ngā Hau e Whā Kōhanga Reo
Invercargill
01.2016 - 01.2017

Warehouse Operative

Bradnams Windows & Doors
Brisbane, Australia
01.2015 - 01.2016

Telemarketer

Deaf Lottery
, Australia
01.2014 - 01.2015
  • Company Overview: Deaf Services QLD
  • Deaf Services QLD

Labour & Admin Roles

Australia
01.2009 - 01.2014

Ward Cleaner

ISS Australia
Melbourne, Australia
01.2011 - 01.2012

Butcher’s Cashier

Top Fresh Meat & Vegetables
Melbourne, Australia
01.2010 - 01.2011

Office Assistant

Eco Friendly Construction
Melbourne, Australia
01.2009 - 01.2010

Teacher Aide

Te Rākau Kowhai Kōhanga Reo
Invercargill
01.2007 - 01.2009

Youth Coordinator

The Crib Youth Centre
Invercargill
01.2006 - 01.2007

Cooling Floor Labourer (Seasonal)

Alliance Meat Works
Invercargill
01.2002 - 01.2007

Education

Certificate III -

Logistics
01.2015

Māori Language (One-Year Certificate) -

01.2002

National Certificate in Māori Health & Social Services -

01.1999

Kingswell High School -

01.1995

Skills

  • Youth & Social Support
  • Specialist Court Support
  • Intake & Assessment Processing
  • Youth Services
  • Employment Support
  • Community & Relationships
  • Strong networks with agencies and professionals
  • Skilled in whakawhanaungatanga
  • Collaborative multi-agency support and referrals
  • Operations & Logistics
  • Warehousing & Logistics Coordination
  • Knife Handling & Food Processing
  • Cleaning
  • Facility Maintenance
  • Workplace Safety
  • Customer Service
  • Admin
  • Office Admin
  • Telemarketing
  • Team Leadership
  • Time Management
  • Cultural & Holistic Values
  • Te Whare Tapa Whā
  • Te Wheke principles
  • Physical wellbeing
  • Spiritual wellbeing
  • Mental wellbeing
  • Family wellbeing
  • Manaakitanga
  • Wairuatanga
  • Ako
  • Kawa
  • Tikanga

References

Available upon request

Voluntary Experience

  • Ngā Hau e Whā Marae & Kōhanga Reo, 1990–Present, Kitchen hand, catering, tangihanga support
  • Church Brass Band, Current, Youth Worker – Music teaching & youth advocacy
  • Otatara Fish Shop, 2000–2001, Customer service & cooking
  • Time After Time Hair Salon, 2009, Hair colouring, cleaning, reception

Education Certifications Professional Development

01/01/23, Professional Development (2023–2025), 12/31/25, Court Support Training – Module One, 01/01/24, TOAHNNEST National Sexual Violence Conference 2024, National event focused on eliminating sexual violence in Aotearoa through advocacy, education, and survivor support, 01/01/24, Trauma Informed in Practice Workshop, 01/01/24, SomaPsych – Trauma-Informed Education, 01/01/24, Cultural Safety Training, 08/14/24, Focused on fostering culturally safe, inclusive, and respectful work environments, 01/01/23, Currently enrolled with career force Studying certificate in social services, 01/01/23, Mental Health First Aid – Certificate of Completion, 01/01/23, First Aid Revalidation Course – Certificate of Completion, 01/01/23, Victim Insight & Coercive Control Awareness – Certificate of Completion, 01/01/23, Engaging Pasifika Cultural Competence – Certificate of Achievement, 01/01/23, Child Protection Studies – Certificate of Achievement, 01/01/22, Money Minded NZ Facilitator Training – Certificate of Completion, 01/01/20, Child Matters Training – Certificate of Attendance, 01/01/20, Privacy Act 2020 Training – Certificates of Completion: Employment and Privacy, Privacy Breach Reporting, Privacy ABC, Privacy 101, 01/01/15, Certificate III in Logistics, 01/01/02, Māori Language (One-Year Certificate), 01/01/99, National Certificate in Māori Health & Social Services, 01/01/93, Kingswell High School

Timeline

Court Support Specialist

Southland Help Rape and Abuse Support Centre
06.2023 - Current

Youth Support Worker

Youth Service
01.2019 - 01.2024

Grader / Machine Operator

Craig Pine Timber Ltd
01.2018 - 01.2019

Processing Assistant

Prime Range Meatworks
01.2017 - 01.2018

Teacher Aide

Ngā Hau e Whā Kōhanga Reo
01.2016 - 01.2017

Warehouse Operative

Bradnams Windows & Doors
01.2015 - 01.2016

Telemarketer

Deaf Lottery
01.2014 - 01.2015

Ward Cleaner

ISS Australia
01.2011 - 01.2012

Butcher’s Cashier

Top Fresh Meat & Vegetables
01.2010 - 01.2011

Labour & Admin Roles

01.2009 - 01.2014

Office Assistant

Eco Friendly Construction
01.2009 - 01.2010

Teacher Aide

Te Rākau Kowhai Kōhanga Reo
01.2007 - 01.2009

Youth Coordinator

The Crib Youth Centre
01.2006 - 01.2007

Cooling Floor Labourer (Seasonal)

Alliance Meat Works
01.2002 - 01.2007

Certificate III -

Logistics

Māori Language (One-Year Certificate) -

National Certificate in Māori Health & Social Services -

Kingswell High School -

Nicola Waddell