NICOLAS BASTOS
Frankton, Queenstown,OTA
Summary
I am hard working, motivated and efficient, proactive, and extremely eye detailed. I am always positive and with good attitude.
Overview
13
13
years of professional experience
Work History
Delivery Driver
New World Supermarket
Queenstown, Otago
02.2023 - Current
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Shuttle Driver
Snap car rental
10.2022 - 02.2023
- Respectful and team worker ACKNOWLEDGE
- Eye detail Proactive
- Fast learner
- Could work under pressure Exceptional Time Management Work Planning and Organization Multitasking and Prioritizing
- Experience, Pick up and drop off, airport-agency
- Planned efficient routes and adjusted strategies based on current weather and traffic information
- Answered questions and provided insight into local attractions and facility amenities.
Service Porter
Crowne Plaza
09.2022 - 10.2022
- Help guests with luggage
- Valet Parking
- Provide Tourism information to guests
- Customer Service
- Prepare and deliver Amenities.
Assistant Manager
Hugo and Carter's Backpackers and Motel
07.2020 - 07.2022
- Housekeeping, reception, maintenance Live in position
- Night warden
- Recruited and hired qualified candidates to fill open positions
- Created training modules and documentation to train staff
- Monitored staff performance and addressed issues.
- General gardening. Lawn mowing, planting, pruning.
Housekeeping
Art House Accommodation
05.2019 - 05.2020
- Reception, cash handling, housekeeping, maintenance.
- General gardening at long term houses.
Salesperson
Bioceanica Tourisim Agency
03.2018 - 12.2018
- Tourist information Sales and bookings
- Counted cash, made change and stored coupons and vouchers
- Receive customers at the airport and take them to the Hotels
- Visit hotels for providing information about tours to our clients.
Guide
Cerro Otto
09.2016 - 03.2018
- Argentina, and Hickes, the top of the Hill, During winter season hickes with snowshoes, sliding.
Receptionist
Hostel Inn
01.2016 - 06.2016
- Reception, Night warden
- Reception, cash handling, sales, night warden, on call
- Housekeeping Tour sales
Sales Manager, Salesperson
Hostel Inn
07.2013 - 12.2015
- Tourist information, sales and bookings in the Tourism Agency and, Reception, Night warden
- Bastion del manso travel and adventure | Bariloche
11.2012 - 06.2013
- Tourist information Cash handling Reservations
Receptionist
La Cascada Hotel
01.2011 - 10.2012
- Reception, cash handling, administration, reservations, night warden
- Answered and directed incoming calls using multi-line telephone system
- Processed payments and updated accounts to reflect balance changes
- Sorted incoming mail and directed to correct personnel each day
- Check in and check out
- Helping at restaurant for breakfast and room services
- Answered phone calls, provided information and connected callers to appropriate personnel.
Education
University Diploma - Farm Administration
Skills
- Safety Procedures
- Time Management
- Inventory Management
- Staff Supervision
- Problem-Solving
- Concierge Services
- Hospitality Services
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Professional Working
Timeline
Delivery Driver
New World Supermarket
02.2023 - Current
Shuttle Driver
Snap car rental
10.2022 - 02.2023
Service Porter
Crowne Plaza
09.2022 - 10.2022
Assistant Manager
Hugo and Carter's Backpackers and Motel
07.2020 - 07.2022
Housekeeping
Art House Accommodation
05.2019 - 05.2020
Salesperson
Bioceanica Tourisim Agency
03.2018 - 12.2018
Guide
Cerro Otto
09.2016 - 03.2018
Receptionist
Hostel Inn
01.2016 - 06.2016
Sales Manager, Salesperson
Hostel Inn
07.2013 - 12.2015
11.2012 - 06.2013
Receptionist
La Cascada Hotel
01.2011 - 10.2012
University Diploma - Farm Administration
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