Nicole Brown
Stokes Valley,Lower Hutt
Summary
With a diverse background in various paid and voluntary positions, I have gained extensive proficiency in Microsoft Office and web-based programs. Strong communication skills internally and externally have allowed for effective idea conveyance and client relationship building. Exceptional organizational abilities and keen attention to detail ensure efficient and accurate task completion. Approach every endeavour with enthusiasm, professionalism, and a friendly, positive demeanour and have the ability to work independently or collaboratively as part of a team.
Overview
22
22
years of professional experience
Work History
Administration (Part Time)
Rhys Finlay Contractors Ltd
2021.02 - 2024.08
- Invoicing through internal system
- Updating & creating content for website
- Creating social media content
- Back up Payroll Administrator
- Quantity Surveyor - pricing house renovations from plans
Marketing Coordinator (Part Time)
Orange Marketing (Lynne Lawson Ltd)
2014.04 - 2022.08
- Social Media content design & creation
- Social Media scheduling
- Canva expert - basic graphic design
- Search Engine Optimisation
- E-Newsletter creation
- Website content creation and updating
- Sales
Real Estate Salesperson P.A (Casual)
Maria & John O'flaherty - Professionals Hutt City
2015.06 - 2022.04
- Set up social media channels
- Design social media posts promoting Open Homes, New Listings, Solds, Promotions, Reviews and other general content.
- Design a Stokes Valley sales report, collate data & update monthly
Administration (Casual - Working From Home)
Switched On Group
2013.03 - 2014.03
- Inputting work orders into a web based system
- Invoicing through the system
Client Services (Casual - on Maternity Leave)
Professionals Hutt City Ltd
2012.03 - 2013.02
- Database system maintenance & updates
- Client communication
- Project work for Marketing Manager (Data collation etc)
Client Service Coordinator (Part Time)
Professionals Hutt City (Lower Hutt Branch)
2011.04 - 2012.03
- Implementing/updating Client Service Strategies
- Back up Sales Executive for Sales Team (entailed entering listings, preparing Sale & purchase Agreements, completing paperwork for all offers and creating marketing material)
Client Services (Casual - on Maternity Leave)
Professionals Hutt City Ltd
2010.04 - 2011.04
- Database system maintenance & updates
- Client communication
Office Manager
Professionals Hutt City Ltd (Wainuiomata Branch)
2008.07 - 2010.04
- Key person in implementing new web based Real Estate System for both Lower Hutt and the newly bought Wainuiomata branch
- Full responsibility of all admin duties (answering phones, front of house, tending to all clients needs, typing, filing, taking & reporting meeting minutes)
- Entering Sales Teams listings, preparation of Sale & Purchase Agreements, completing paper work for all offers, creating marketing material and submitting ads to local papers
Client Services
Professionals Hutt City Ltd
2006.03 - 2008.07
- Developing & Implementing Customer Service Strategy alongside Marketing Manager
- Client Communication – Letters, Emails, E-News
- Database Management
- Organising and running client functions
- Organising & running Child Cancer Fundraisers eg
Funrazor raising $50,000 & Monster Garage Sale raising $18,000 for Child Cancer
Pharmacy Assistant/Salesperson
Unichem Philip Hines Pharmacy
2003.01 - 2006.03
- Customer Service
- Retail Sales
- Creating Orders
- Administrative duties (as required)
- Maintaining Stock
- Professional Development (Product Knowledge & Customer Service Skills)
- Marketing Support (Promotional Activity & Administration)
- Teamwork & Communication
- Pharmaceutical Dispensary Assistant
- Lotto Operator
Education
Bachelor of Commerce And Administration - Marketing & Human Resources And Industrial Relations
Victoria University of Wellington, New Zealand
Wellington, NZ05.2005
Secondary -
Taita College
Lower Hutt, NZ01.2002
Skills
- Proficient in Microsoft Office & Web based systems
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Effective Communication
- Event Planning
- Digital Marketing
- CRM Management
- Content Development
- Social Media & Website
Volunteer Experience & Personal Commitments
- 2021 - Current: Member of Stokes Valley Junior Football Club Committee
Role: Administrator
- Dealing with registrations for 300+ members in both summer & winter seasons
- In charge of all communications/emails to players & coaches/managers
- Social Media
- Website - 2004 - Current: Team Member of Stokes Valley Women's Football Team
- 2004 - 2009: Member of Stokes Valley Football Senior Committee
SV Football Women's Convenor (2007 - 2009)
Webmaster for website (2004 - 2006) - 2003 - 2009: Team Member of Stokes Valley Rugby Club Netball team
Referees
Rhys Finlay
Rhys Finlay Contractors Ltd
Owner
rhys@rhysfinlay.co.nz
021 588 803
Maria O'flaherty
Professionals Hutt City ltd
Real Estate Salesperson
oflahertyteam@redcoats.co.nz
027 480 5619
Timeline
Administration (Part Time)
Rhys Finlay Contractors Ltd
2021.02 - 2024.08
Real Estate Salesperson P.A (Casual)
Maria & John O'flaherty - Professionals Hutt City
2015.06 - 2022.04
Marketing Coordinator (Part Time)
Orange Marketing (Lynne Lawson Ltd)
2014.04 - 2022.08
Administration (Casual - Working From Home)
Switched On Group
2013.03 - 2014.03
Client Services (Casual - on Maternity Leave)
Professionals Hutt City Ltd
2012.03 - 2013.02
Client Service Coordinator (Part Time)
Professionals Hutt City (Lower Hutt Branch)
2011.04 - 2012.03
Client Services (Casual - on Maternity Leave)
Professionals Hutt City Ltd
2010.04 - 2011.04
Office Manager
Professionals Hutt City Ltd (Wainuiomata Branch)
2008.07 - 2010.04
Client Services
Professionals Hutt City Ltd
2006.03 - 2008.07
Pharmacy Assistant/Salesperson
Unichem Philip Hines Pharmacy
2003.01 - 2006.03
Bachelor of Commerce And Administration - Marketing & Human Resources And Industrial Relations
Victoria University of Wellington, New Zealand
Secondary -
Taita College
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