Nicole Chapman
Christchurch,CAN
Summary
Ambitious Marketing Graduate possessing detailed understanding of latest marketing trends and techniques paired with familiarity of job-related software. Versed in planning, hosting marketing events, preparing reports and presentations with a strong passion for digital marketing across a range of platforms.
I am an Imaginative and creative team player ready to dive in to the world of marketing.
Overview
5
5
years of professional experience
Work History
Work Coordinator
Enable Networks
City Centre , Christchurch
12.2022 - Current
- Responding to facebook enquiries.
- Assisting the marketing department with social media posts via Facebook and LinkedIn.
- Issuing contracts and quotes for developments of multi dwelling units.
- Working alongside developers to bring fibre to multi dwelling units.
- Issuing of 224 letters.
- Managing the fibre installation process for customers who share a shared access way.
- inbound and outbound calls
Social Media Manager
Terrace Taven
City Centre, Christchurch
01.2021 - 09.2021
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Used editing and graphic design tools to create content and visuals for social channels.
- Managed the daily operations of all assigned social media accounts.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Designed promotional materials using graphic design software applications.
Telemarketer Assistant Manager
ASV United
Addington , Christchurch
01.2021 - 07.2021
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Maintained and recorded customer information in database.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Made appointments with interested customers according to schedule availability.
Checkout Operator
New World Halswell
, Christchurch
11.2018 - 01.2021
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Operated point-of-sale terminals to record customer purchases.
- Provided assistance to customers with product selection queries.
- Organized shelf merchandising to return displays to presentation-ready standards.
Marketing Coordinator Internship
Student Voice Ara
City Centre , Christchurch
07.2019 - 12.2019
- Developed brand marketing plan strategies to increase brand awareness.
- Analyzed customer feedback to inform product improvements or new offerings.
- Developed and implemented marketing plans and strategies.
- Conducted market research analysis to identify trends and opportunities
- Provided and presented real-time reports on current market conditions.
- Identified target audiences for various campaigns by conducting demographic analyses.
- Reviewed existing literature on topics related to specific markets being researched.
- Analyzed data from surveys, focus groups, interviews, or other sources to determine customer preferences and opinions.
Event Coordinator Internship
Isaac Theatre Royal
City Centre , Christchurch
07.2019 - 09.2019
- Coordinated with vendors to ensure timely delivery of materials for events.
- Collaborated with marketing teams to create promotional materials for events.
- Coordinated vendors, timelines and budgets for events.
- Coordinated and allocated equipment, supplies and staff for events.
- Developed event themes and concepts to ensure successful execution of events.
Education
Bachelor of Applied Management Majoring in Marketing - Marketing
Ara
Christchurch, NZ11-2023
Skills
- Problem-Solving
- Goal Orientated
- Advanced understanding of social media analytics
- Marketing strategy
- Google suites
- Photoshop and Lightroom
- Data gathering and documentation
- Market Research Analysis
- Social Media Management
- Self Motivation
- Excellent Communication and Written Skills
- Teamwork and Collaboration
- Hootsuite
- Relationship Building with Team Members and Clients
- Social Media Copywriting
- Brand Promotion
- Photography and Videography
- Content Creation
- SEO Optimization
- Content Development
- Positive Attitude
References
References available upon request.
Timeline
Work Coordinator
Enable Networks
12.2022 - Current
Social Media Manager
Terrace Taven
01.2021 - 09.2021
Telemarketer Assistant Manager
ASV United
01.2021 - 07.2021
Marketing Coordinator Internship
Student Voice Ara
07.2019 - 12.2019
Event Coordinator Internship
Isaac Theatre Royal
07.2019 - 09.2019
Checkout Operator
New World Halswell
11.2018 - 01.2021
Bachelor of Applied Management Majoring in Marketing - Marketing
Ara
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